Brent Hortze
Grand Blanc
Summary
Dynamic sales leader with proven success at FANUC America, driving revenue growth from $3M to $8.4M. Expert in customer service excellence and team training, fostering collaboration and problem-solving. Recognized for impactful presentations and volunteer recruitment, enhancing organizational success through strategic event planning and marketing initiatives. Motivational Supervisor with many years of experience monitoring, coordinating and allocating employee efforts to achieve organizational goals. Proven track record with continuous improvement, performance growth, and schedule management.
Overview
21
21
years of professional experience
Work History
Development Director
Boy Scouts of America
08.2012 - Current
- In this role, I was tasked with recruiting a brand-new board of volunteers to help conduct a fundraising campaign, in which we raised over $75,000 towards local Scouting. I wrote small grants to secure additional funds to support our program. Lastly, I oversaw 4 special events (golf outing, sporting clays shoot, luncheon, and bistro dinner), and recruited volunteers to each events respective boards.
- Lead a team of 2 Unit Serving Executives, 1 grant writer, and 1 Scout reach staff member. We served over 80 units in our 2 districts, hosted 2 special events (a luncheon and sporting clays tournament), and recruited more youth in the area than in the past 5 years.
- Promoted from Development Executive to Unit Serving Executive, after only 10 months in position. Provided excellent customer service, recruited volunteers, conducted meetings for our district, ran numerous fundraising campaigns, as well as writing grants.
- Assisted brand new units and struggling units to bring them up to a sustainable ranking. Conducted a golf outing on behalf of our organization, and ran numerous other campaigns. Met or exceeded all goals during quarterly reviews.
Supervisor Inside Sales / After-Market Sales Specialist
FANUC America
04.2021 - 07.2025
- Supported general industry customers in the Midwest and Southeast Regions (over 20 states), and all Amazon locations in the United States with after-market requests from Preventative Maintenance Services and repairs on their robots, trainings for employees and curriculum paths, spare parts packages and what to stock, selling re-certified robots, vision, force sensors, and aux axis packages, and more. I have continued to grow my regions from what was a $3 million dollar region when I started to over $8.4 million this past fiscal year. Also, taking a leadership role amongst my after-market sales team to assist with their questions and help train them. Lead tours and presentations for customers as well as numerous accolades in customer service and their satisfaction.
Assistant Department Manager
Menards Inc.
Clio/Davison
06.2010 - 06.2012
- Lead a department of team members who excelled in service and sales. Ranked as highest department over sales in our store for 2011. Managed inventory, payroll, and handled numerous guest issues to exceed expectations of our guests. Trained team in 20/20 graphic kitchen design and countertop programs, utilized same design programs with guests to help create their dream kitchens.
Architectural Sales
Grand Blanc Cement Products
Grand Blanc
11.2007 - 08.2009
- Executed Sales in both the Michigan market and the Out-of-State market, promoting decorative masonry units. Traveled on out of state business trips to generate new dealers and build better relationships with current dealers. Carried out presentations for Michigan architects and masons regarding the use and sale of new and current products. Setup and worked booths at convention centers to inform out-of-state customers of product line and proper uses.
Manager-in-Training
American Eagle Outfitters
Flint
05.2004 - 01.2007
- Promoted from Retail Selling Expert to Manager in Training based on outstanding performance and leadership skills. Responsible for the interviewing of employment candidates, facilitating new employee orientation and delivering retail and customer service training. Partnered with Store Management to execute in-store promotions and advertising campaigns. Responsible for forecasting weekly and annual store revenues.
- Created clothing displays, prepared floor sets, organized stock and processed merchandise sales and returns. Handled customer service inquiries and issues as well as executed suggestive selling to enhance the guest experience
Education
Fundraising and Grant Strategies Certificate - Fundraising
Notre Dame University
South Bend, IN01.2019
Bachelor of Science - Marketing minor in Business Management
Baker College
Flint, MI01.2007
Associate of Science - Business
Mott Community College
Flint, MI01.2004
Skills
- Networking
- Customer service excellence
- Training and development
- Leadership skills
- Volunteer recruitment
- Event planning and coordination
- Marketing and advertising expertise
- Microsoft Office proficiency
- Oracle ERP expertise
- Team collaboration
- Problem solving
- Communication skills
- Public speaking
References
References upon request!
Affiliations
- Top sales person in my department each year since 2022.
- Yearly participant in FANUC company golf league
- Member of Women's Resource Group
- Numerous Customer Service accolades and accommodations from sales team I supported.
References
References available upon request.
Timeline
Supervisor Inside Sales / After-Market Sales Specialist
FANUC America
04.2021 - 07.2025
Development Director
Boy Scouts of America
08.2012 - Current
Assistant Department Manager
Menards Inc.
06.2010 - 06.2012
Architectural Sales
Grand Blanc Cement Products
11.2007 - 08.2009
Manager-in-Training
American Eagle Outfitters
05.2004 - 01.2007
Fundraising and Grant Strategies Certificate - Fundraising
Notre Dame University
Bachelor of Science - Marketing minor in Business Management
Baker College
Associate of Science - Business
Mott Community College