Brent Julian
Foley,AL
Summary
Security supervisor with a background in customer service and production operations, supporting safe environments, staffing coverage, and daily schedule coordination. Handles emergency response, conflict resolution, and cross-department communication while keeping service, safety, and workflow needs aligned.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Security Supervisor
Spectrum
Orange Beach, AL
01.2024 - Current
- Maintained safe, secure conditions for guests, employees, and property through proactive monitoring and security enforcement.
- Provided emergency response support during medical incidents and security breaches.
- Managed traffic flow, access control, and policy compliance to support organized community operations.
- Supported consistent staffing coverage, full team oversight, and cross-department coordination for smooth project execution.
- Created and covered schedules to maintain proper daily coverage.
- Worked with other departments before, during, and after projects to keep work aligned.
Customer Service Representative
Etrailer.com
Wentzville, MO
10.2021 - 11.2023
- Built solid product knowledge to support customer purchase decisions, installation help, and troubleshooting.
- Trained new hires and offered coaching to strengthen team performance and support collaborative work.
- Handled customer conflicts with policy-based solutions while keeping service quality high.
- Managed order status, shipping, and delivery concerns through phone and email support.
- Completed returns, exchanges, and warranty requests in company service systems.
- Clarified policies, pricing, and availability for e-commerce customer orders.
Production Technician
Central States Manufacturing
St. Peters, MO
10.2020 - 10.2021
- Operated and maintained industrial machinery to cut, bend, and assemble metal parts to customer specs.
- Supported several production tasks at once while following safety rules and quality standards.
- Helped improve workflow steps to boost production efficiency and cut material waste.
- Assisted with loading and securing customer orders for shipment with accurate material handling.
Education
Bachelor of Business Administration -
Waldorf University
Forest City, IASkills
- Emergency response coordination
- Crisis management
- Facility management
- Team leadership
- Decision making
- Adaptability and time management
- Verbal and written communication
- Conflict resolution
Certification
- Home Builders Certificate
Timeline
Security Supervisor
Spectrum
01.2024 - Current
Customer Service Representative
Etrailer.com
10.2021 - 11.2023
Production Technician
Central States Manufacturing
10.2020 - 10.2021
Bachelor of Business Administration -
Waldorf University