Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
Work History
Technician
Tiger Family Enterprises Inc.
08.2017 - Current
Increased customer satisfaction by providing timely and efficient service for various technical issues.
Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
Enhanced client retention through exceptional communication skills and commitment to addressing concerns promptly.
Completed preventive maintenance on machines to enhance production and maintain quality.
Shift Manager
Pizza Hut
08.2013 - 08.2017
Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
Promoted positive work environment through open communication and constructive feedback.
Monitored daily and weekly key performance indicators to maintain on-track status.
Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
Direct Service Professional (DSP) at Family Residences And Essential Enterprises Inc. (F.R.E.E)Direct Service Professional (DSP) at Family Residences And Essential Enterprises Inc. (F.R.E.E)