Brent Martin
Dallas,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Amazon Seller
Self-employed
06.2011 - Current
- Respond to customers' complaints regarding service and product quality to solve issues.
- Develop and maintain strong relationships with customers and vendors to establish rapport and build trust.
- Utilize product knowledge to educate customers on features and benefits.
- Pack, label, and ship products to customers, providing accurate delivery timelines.
Project Manager
World Technologies (MSP/IT Company)
04.2020 - 10.2022
- Planned, designed, and scheduled phases for large projects.
- Monitored project performance to identify areas of improvement and make adjustments.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Tasks included: Help Desk, Provisioning of Company Computers (for clients), VOIP setup and call tree programming, Graphic Design (business cards, merchandise, etc. - for clients and co.), Web Design, Web Hosting and Monitoring, and Network Installation and remote monitoring.
Asset Preservation Coordinator II
Mortgage Contracting Services
04.2016 - 07.2019
- A liaison between banks and investors (acted as a general contractor).
- Solely and remotely maintained a large portfolio of up to 200 homes nationwide.
- Handled pre and post sale properties financed by FNMA, GNMA, FHLMC, VA, and FHA.
- Worked with a multitude of banks to bring properties to meet municipal codes and conveyance standards.
Education
BBA - Entrepreneurship
University of North Texas
Denton, TX06.2014
High School Diploma -
Lake Highlands High School
Dallas, TX05.2007
Skills
- Thorough understanding of Finance, Economics, Accounting, Decision Sciences, Marketing, Design, Real Estate, and Information Technology
- In-depth knowledge and experience with computer hardware and software
- Experience In Web and Graphic Design
- Proficiency with Microsoft Office Suite
- coding experience (Python, Java, HTML, CSS)
Hobbies
- Physical fitness (including hiking, running, swimming, climbing, etc.)
- Music (multi-instrument, production, EDM)
- Graphic Design, Video Production, and Web Design
Timeline
Project Manager
World Technologies (MSP/IT Company)
04.2020 - 10.2022
Asset Preservation Coordinator II
Mortgage Contracting Services
04.2016 - 07.2019
Amazon Seller
Self-employed
06.2011 - Current
BBA - Entrepreneurship
University of North Texas
High School Diploma -
Lake Highlands High School
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