Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Brent Mooney

Johns Creek,GA

Summary

Energetic team member with proven expertise in customer service in a hospitality environment. Recognized for excellent problem-solving skills in high-pressure situations. Skilled at prioritizing and handling multiple tasks. Aiming to leverage these skills in a fast-paced guest experience specialist or hospitality position.

Overview

3
3
years of professional experience

Work History

Team Member

Chick-fil-A - Northpoint
Alpharetta, GA
02.2022 - 07.2023
  • Greeted customers upon entering the store with a friendly demeanor.
  • Managed multiple tasks, including handling transactions, preparing orders, and restocking supplies.
  • Consistently exceeded customer expectations through attentive, personalized service, and, when needed, conflict resolution.
  • Prepared and assembled menu items, ensuring food quality, safety, and presentation met Chick-fil-A standards.

Team Member

Chick-fil-A - Rivermont
Roswell, GA
07.2020 - 08.2021
  • Processed customer orders accurately and efficiently during peak business hours
  • Delivered mobile orders to customers waiting in the parking lot, ensuring the correct order went to the correct customer
  • Maintained cleanliness and organization of the service areas which enhanced team performance and the customer experience
  • Through attention to detail, I maintained a clean and organized workspace, supporting overall efficiency and the customer experience.

Education

Communications

Georgia College And State University
Milledgeville, GA

Aviation Science And Management

Middle Georgia State University
Cochran, GA

Skills

  • Customer service
  • Problem solving in high-pressure environments
  • Team collaboration
  • Time management
  • Excellent interpersonal communication skills
  • Google Suite, Adobe Photoshop

Affiliations

  • Run an aviation enthusiast Instagram account @atlanta.aviation where I post aviation photos I've created. The account has amassed 3,013 followers. Attended the Airliners International conference in 2019.

Timeline

Team Member

Chick-fil-A - Northpoint
02.2022 - 07.2023

Team Member

Chick-fil-A - Rivermont
07.2020 - 08.2021

Communications

Georgia College And State University

Aviation Science And Management

Middle Georgia State University

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