BRENT MOORE
Insight Global / St. Anthony Health
Spencer,OK
8
years of professional experience
Resourceful Network Deployment and IT Tech Analyst with 4 years of experience in enterprise, federal, healthcare, and Fortune 500 environments. Skilled in network deployment, infrastructure upgrades, LAN/WAN support, VoIP migrations, and endpoint management. Delivered technical support in mission-critical settings, minimizing downtime and improving operational efficiency while ensuring compliance with security standards.
Work History
Cisco Network Engineer (Contract)
9 Months- Delivered enterprise systems, network, and VoIP support across hospital environments supporting critical healthcare operations throughout the state of Oklahoma.
- Led Polycom-to-Cisco VoIP migration initiatives including endpoint deployment, call routing validation, and troubleshooting of voice quality issues.
- Performed switch replacements, network port validation, and LAN troubleshooting to maintain operational continuity.
- Coordinated enterprise infrastructure deployment activities with telecom, engineering, and network teams to ensure seamless integration.
- Developed and updated network documentation, deployment records, and infrastructure diagrams using Visio and Excel for enhanced operational clarity.
- Supported compliance-focused IT operations in highly regulated healthcare environments to uphold industry standards.
Cisco Network Engineer (Contract)
3 Months- Led Avaya-to-Cisco VoIP migration initiatives including endpoint deployment, call routing validation, and troubleshooting of voice quality issues.
- Delivered enterprise systems, network, and VoIP support across hospital environments supporting critical healthcare operations.
- Performed switch replacements, network port validation, and LAN troubleshooting to maintain operational continuity.
- Coordinated enterprise infrastructure deployment activities with telecom, engineering, and network teams to ensure seamless integration.
- Developed and updated network documentation, deployment records, and infrastructure diagrams using Visio and Excel to enhance operational clarity.
- Facilitated hardware deployment and endpoint connectivity initiatives, ensuring minimal disruption to critical healthcare operations.
- Contributed to compliance-focused IT operations in highly regulated healthcare environments.
Information Technology Analyst
1 Year 3 Months- Supported enterprise deployment projects including Dell laptop refreshes, workstation imaging, Microsoft 365 migrations, and printer rollouts.
- Managed workstation deployment activities including OneDrive migrations, driver configuration, hardware setup, and domain integration.
- Supported VPN connectivity, Active Directory administration, endpoint configuration, and network access troubleshooting.
- Diagnosed and resolved LAN room outages through switch replacement, network validation, and cable remediation.
- Coordinated Xerox printer deployment and replacement initiatives, collaborating with networking and ASRG teams to ensure seamless integration.
- Utilized ServiceNow and Remedy ticketing systems to manage incidents, deployments, asset tracking, and escalations.
- Managed incidents, deployments, asset tracking, and escalations using ServiceNow and Remedy ticketing systems to optimize response times.
- Maintained compliance with federal cybersecurity, access control, and audit standards in TSA environments.
- Documented infrastructure, managed cable organization, and maintained network room order to support operational efficiency.
Information Technology Analyst (Contract)
4 Months- Delivered Tier 2 desk-side and field support for enterprise users within large-scale corporate environments.
- Supported deployment and configuration of laptops, desktops, Zoom Room systems, printers, and enterprise collaboration technologies.
- Managed device imaging, hardware upgrades, SSD/RAM replacement, and endpoint troubleshooting activities.
- Managed device imaging, hardware upgrades, and endpoint troubleshooting to ensure optimal functionality and user satisfaction.
- Configured and supported Microsoft 365 applications and Cisco VPN access to facilitate seamless communication and collaboration for enterprise users.
- Utilized ServiceNow to document incidents and manage escalations, enhancing operational workflow and improving response times.
- Assisted with IT closet inventory management, infrastructure organization, and hardware lifecycle operations.
Network Engineer (Contract)
2 Months- Installed and configured IP-based devices, optical network terminals (ONTs), wireless access points, and network infrastructure equipment.
- Conducted troubleshooting and end-to-end testing of voice, data, VoIP, and network connectivity systems.
- Facilitated customer infrastructure validation, deployment planning, and site surveys to ensure optimal network design.
- Designed cable layouts and executed structured cabling installations in commercial environments for reliable connectivity.
- Planned cable layouts and performed structured cabling installations in commercial environments.
- Coordinated implementation, maintenance, and troubleshooting of integrated networking and telecommunications systems to enhance operational functionality.
Home Theatre and Audio Technician
4 Months- Diagnosed and resolved hardware, software, networking, and connectivity issues to enhance performance of computing and consumer electronic systems.
- Diagnosed and resolved hardware, software, networking, and connectivity issues across computing and consumer electronic systems.
- Performed preventative maintenance and troubleshooting to ensure optimal functionality of equipment while achieving high customer satisfaction.
Lead Warehouse Associate
3 Years 2 Months- Led inventory and operational workflow activities in high-volume logistics environments.
- Coordinated processes and analyzed workflows to enhance operational efficiency in warehouse operations.
- Mentored employees on safety procedures and operational standards to align with productivity goals.
Education
Associate of Science (A.S.) - Electrical Engineering
Accomplishments
- Led enterprise Avaya-to-Cisco VoIP migration initiatives across hospital environments, improving reliability and supportability.
- Executed enterprise hardware refresh and deployment projects involving laptops, printers, switches, and infrastructure devices.
- Supported wireless carrier migration and bandwidth upgrade initiatives for enterprise environments.
- Improved IT asset reporting and operational visibility using Power BI and Excel analytics solutions.
- Streamlined infrastructure documentation and asset tracking processes to improve response and deployment efficiency.
- Successfully supported mission-critical federal and healthcare environments while maintaining strict compliance standards.
TECHNICAL TOOLS & PLATFORMS
- Operating Systems: Windows 10/11, Windows Enterprise, Linux Fundamentals
- Networking: Cisco, Avaya, LAN/WAN, VPN, TCP/IP, DNS, DHCP, VLANs
- Cloud & Identity: Microsoft 365, Azure Fundamentals, Active Directory
- Ticketing & ITSM: ServiceNow, Remedy
- Collaboration Tools: Microsoft Teams, Zoom Rooms, SharePoint
- Data & Reporting: Power BI, Excel, SQL, Python
- Documentation: Visio, Excel, Technical Documentation
ADDITIONAL INFORMATION
- Experience supporting federal, healthcare, enterprise, and Fortune 500 environments.
- Available for travel, field deployment assignments, and multi-site infrastructure support.
- Strong communication, client support, and cross-functional collaboration skills.
Timeline
Cisco Network Engineer (Contract)
Insight Global / St. Anthony Health
11.2025 - CurrentRead More
Cisco Network Engineer (Contract)
SIRA Consulting Inc. / Tech Mahindra / Integris Health
11.2024 - 02.2025Read More
Information Technology Analyst
Peraton (Transportation Security Administration)
09.2023 - 12.2024Read More
Information Technology Analyst (Contract)
K-Tek Resourcing / HCL Tech / ExxonMobil
01.2023 - 05.2023Read More
Network Engineer (Contract)
Vantage Point Solutions
05.2022 - 07.2022Read More
Home Theatre and Audio Technician
Best Buy
08.2021 - 12.2021Read More
Lead Warehouse Associate
Amazon
06.2018 - 08.2021Read More
Rose State University
Associate of Science (A.S.) from Electrical Engineering
Read More