Proven Engineer Technician with a track record of enhancing product quality and reducing equipment downtime through meticulous maintenance and troubleshooting. At Alessandro Volta Public Technical Institute, I leveraged my expertise in network design and teamwork to exceed project goals. Skilled in VoIP fundamentals and known for exceptional problem-solving abilities and professionalism Successful at completing new installations, updates and configuration of network components. Experienced in setting up devices, troubleshooting issues and optimizing settings. Knowledgeable about maintaining current software and hardware to meet user needs. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.