Brent Oestreich

As a Service Coordinator, I was responsible for managing the scheduling and dispatching of all service-related jobs while ensuring effective communication and coordination between various departments and external vendors. My key responsibilities included:

• Job Scheduling & Dispatching: Overseeing the scheduling and dispatching of all service jobs, ensuring that each job was appropriately assigned to the right technician or team, and that timelines were met.
• On-Call Schedule Management: Creating and maintaining the on-call schedule, ensuring that it was properly documented and communicated to all relevant team members to ensure availability for after-hours or emergency service needs.
• Communication & Coordination: Maintaining continuous communication with both the construction and service departments to ensure alignment on job schedules, priorities, and resources needed.
• Customer & Management Liaison: Serving as a key point of contact for customer management and regional management, addressing inquiries, providing updates, and ensuring customer satisfaction throughout the service process.
• Job Coordination: Ensuring all necessary parties and resources were in place to complete each job, including confirming that technicians, equipment, and materials were scheduled and prepared in advance.
• External Service Coordination: Managing the coordination of external services, such as scheduling scissor lifts, cranes, or other specialized equipment needed to complete jobs, ensuring that the required resources were available and ready.
• Logistical Support: Monitoring job progress and ensuring that any unforeseen challenges or delays were promptly addressed, keeping all stakeholders informed and on track.

In this role, I worked diligently to streamline operations and ensure that all service jobs were completed efficiently and to the satisfaction of our clients, while maintaining effective communication across teams and with external vendors.

As a Warehouse Coordinator, I was responsible for overseeing the smooth operation and organization of the warehouse, while ensuring the timely and accurate handling of inventory and logistical processes. My key duties included:

• Inventory Management: Coordinating the receipt and proper storage of incoming products. Maintaining accurate inventory records to ensure all stock levels were fully stocked and properly organized.
• Warehouse Organization: Managing the layout of the warehouse, ensuring materials were systematically organized and accessible. Maintaining a clean, safe, and efficient working environment in line with operational standards.
• Material Distribution: Overseeing the timely delivery of materials to technicians and other departments, ensuring that all required materials were delivered on schedule and in proper condition.
• Fleet Coordination: Managing the maintenance and service of company vehicles, scheduling routine washing, maintenance, and repairs to ensure optimal vehicle operation.
• Returns & Warranty Management: Handling the return process for incorrect parts or warranty items, coordinating with suppliers and vendors to ensure proper handling and timely resolution.
• Logistical Support: Collaborating with other departments to streamline the flow of goods, materials, and equipment, ensuring seamless coordination between receiving, storage, and distribution.

In my role, I was committed to maintaining an efficient, organized warehouse operation while coordinating effectively with team members to meet operational goals and deadlines.

As a Warehouse Helper, I was responsible for overseeing the efficient management and organization of warehouse operations. My key duties included:

• Receiving & Organizing Products: Managing all incoming product deliveries through the receiving area, ensuring proper documentation and storage.
• Warehouse Maintenance: Maintaining a clean and organized warehouse environment to ensure safe and efficient operations.
• Material Handling: Using forklifts and pallet jacks to move materials as needed, ensuring the proper handling and storage of inventory.
• Material Delivery: Delivering materials to technicians as required and ensuring timely drop-off of packages to various locations.
• Fleet Maintenance: Overseeing the maintenance of company vehicles, including arranging for routine washing and servicing to ensure they were operational and properly maintained.
• Inventory Management: Ensuring that all warehouse inventory was fully stocked, and managing stock levels to prevent shortages.
• Returns & Warranty Management: Coordinating the return of incorrect or warranty items, ensuring that returns were processed in a timely and accurate manner.

Throughout my role, I worked closely with other team members to ensure smooth operations and timely delivery of materials and services.

This role involves monitoring, troubleshooting, and ensuring seamless communication between these systems, with a focus on energy efficiency, system performance, and maintaining optimal environmental conditions. The successful candidate will work with various sensors, transducers, refrigerant leak detection systems, and case controllers to ensure high operational standards and minimal downtime.

• Communication Between Refrigeration & HVAC Controls:Ensure seamless communication and integration between refrigeration systems and HVAC controls to optimize energy efficiency and system performance.
  Monitor and adjust controls to maintain consistent environmental conditions for temperature, humidity, and air quality.
  
• Sensor & Transducer Management:Oversee all sensors and transducers for monitoring temperature, humidity, pressure, and CO2 levels.
  Perform calibration, troubleshooting, and adjustments to ensure accurate sensor readings and system performance.
  
• Refrigerant Leak Detection:Monitor and manage refrigerant leak detection systems to prevent potential hazards and minimize refrigerant loss.
  Troubleshoot and resolve any leak detection alarms or system errors.
  
• Programming Case Controllers:Program case controllers with the owner-specified data and operational parameters, ensuring correct settings for temperature, humidity, and other environmental factors.
  Ensure all case controllers are functioning within the required performance specifications.
  
• Troubleshooting & Diagnostics:Troubleshoot and resolve issues in case, cooler, and HVAC controls, ensuring proper system operation and minimizing downtime.
  Identify errors in system communication or functionality and resolve them effectively.
  Utilize diagnostic tools and EMS software to detect and resolve issues in both refrigeration and HVAC systems.
  
• System Optimization & Performance Monitoring:Regularly monitor EMS performance and make adjustments to optimize energy consumption, system efficiency, and reliability.
  Work with the maintenance team to ensure all systems are performing to their highest standards.
  
• Documentation & Reporting:Maintain detailed records of sensor calibration, programming settings, troubleshooting efforts, and repairs performed.
  Generate reports for system performance, troubleshooting activities, and any repairs or adjustments made.
  
• Collaboration with Other Technicians:Collaborate with HVAC and refrigeration technicians to ensure systems are running in coordination and identify any potential areas for improvement or issues.
  Provide support for other team members and ensure cross-functional communication for effective troubleshooting and system management.
  

As a Construction Installation Technician specializing in refrigeration, I was responsible for the installation, setup, and startup of refrigeration cases. My key duties included:

• Case Startup: In charge of starting up newly installed refrigeration cases to ensure proper operation. This included: Checking electrical components to verify proper voltage and amperage draw on defrost heaters.
  Ensuring controllers received proper power and were functioning correctly.
  Verifying the operation of lights, case fans, and other critical components.
• System Configuration: After confirming electrical systems were in proper working order, I would start up the refrigeration cases and set the appropriate settings and set points on each controller.
• Testing & Inspection: Running each case through a defrost cycle to ensure proper operation and efficiency. Inspecting drain lines to ensure proper flow and drainage.
  Confirming that all lights, fans, and system components were functioning correctly.
  

Throughout my role, I collaborated with other technicians to ensure that all installations met operational standards and building codes, ensuring efficient and reliable refrigeration system performance.

As a Construction Installation Technician specializing in refrigeration systems, I was responsible for the installation, setup, and maintenance of refrigeration piping and support systems. My primary duties included:

• Running and securing hangers for the proper support of refrigeration piping systems.
• Laying and connecting copper pipes for refrigeration systems, ensuring efficient cooling and gas flow.
• Insulating copper pipes to prevent energy loss and protect the system against temperature fluctuations.
• Running drain lines for condensate removal, maintaining proper drainage for optimal system performance.
• Assisting case setters in placing refrigeration cases, ensuring alignment and secure installation.
• Piping and connecting refrigeration cases to the appropriate cooling and refrigeration systems, ensuring a seamless and functional installation.

Throughout my role, I collaborated with other technicians and followed blueprints and codes to ensure the integrity and efficiency of the refrigeration systems.