Summary
Overview
Work History
Education
Skills
Timeline
Generic

Vanessa Holloman

Splendora

Summary

To acquire a position with a company that will give opportunity to expand upon my skills and experiences, as well for professional advancements. Dedicated and motivated to maintain customer satisfactions and contribute to a company’s success.

Overview

23
23
years of professional experience

Work History

Purchasing Associate

Calumet/Royal Purple
01.2024 - Current
  • Evaluated potential suppliers based on factors such as price, quality, delivery timeframes, and financial stability.
  • Enhanced supplier relationships by negotiating favorable contracts and maintaining open communication channels.
  • Optimized inventory levels by conducting regular audits and adjusting purchase orders accordingly.
  • Leveraged vendor partnerships to expedite order processing during periods of high demand or tight deadlines.
  • Collaborated with cross-functional teams to develop accurate forecasts, ensuring timely delivery of products and materials.
  • Resolved invoicing discrepancies and payment disputes in a timely manner, fostering positive relationships with suppliers and minimizing disruptions to the supply chain.
  • Participated in regular training sessions to stay current on best practices in procurement management.
  • Created purchase orders to monitor stock levels, verify purchase requisitions, and expedite customer orders.

Customer Service Representative

Calumet/Royal Purple
01.2010 - 12.2023
  • Receive automotive/ international orders via email or fax and enter into SAP.
  • Handle one of the largest customers
  • Answer customer’s phone calls and emails
  • Research customer’s shortages or overages.
  • Setup new ship to address setup / contracts within SAP.
  • Assist in reviewing contracts in SAP and assign orders to another CSR’s within the department.
  • Create a weekly report for a customer and host a conference call every week with the Sales reps to go over orders in house.
  • Attend a production meeting when needed.
  • Create procedures / work instructions
  • Train new hire employees
  • Accounts Receivables
  • Print out Lockbox off of Bank website.
  • Look up account numbers for all payments made in lockbox.
  • Enter all payments from Lockbox into Great Plains.
  • Enter all wire payments that come into the bank into Great Plains.
  • Run all live checks into the check scanner or take them to the bank.
  • Work on collection calls.
  • Research any short payments that have to do with shortages, pricing, and sales taxes.
  • Research all National accounts short payments by going on their websites. (Ozark, Napa, Auto Zone etc).
  • Monthly Sales Taxes for state of Texas and Louisiana.
  • Answer multi phone lines.
  • Microsoft Word, Excel, Outlook, Fourth Shift, Great Plains Edwards, ACT & SAP.
  • Backed up Accounts Payable when needed.
  • Backup Billing when needed.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Accounts Receivables

Kingwood Personnel
09.2009 - 01.2010
  • Print out Lockbox off of Bank website.
  • Look up account numbers for all payments made in lockbox.
  • Enter all payments from Lockbox into Great Plains.
  • Enter all wire payments that come into the bank into Great Plains.
  • Run all live checks into the check scanner or take them to the bank.
  • Work on collection calls.
  • Research any short payments that have to do with shortages, pricing, and sales taxes.
  • Research all National accounts short payments by going on their websites. (Ozark, Napa, Auto Zone etc).
  • Answer multiple phone lines.
  • Microsoft Word, Excel, Outlook, Fourth Shift, Great Plains, ACT.

Billing Specialist

Cude Oilfield Contractors
07.2007 - 02.2009
  • Price out all daily tickets that come in.
  • Enter all daily tickets into Quickbooks.
  • Enter all rock tickets into an Excel spread sheet.
  • Take bids over the phone or by fax and enter into Excel.
  • Assist in Accounts Receivables when needed.
  • Submitted invoices online thru Oildex and DO2.
  • Microsoft Word, Excel, Outlook, Quickbooks.

Documents Specialist

Questco
02.2006 - 07.2007
  • Enter client’s employee’s information into system.
  • Audit client’s employee’s packet to assure correct paperwork.
  • Answer multiple phone lines.
  • Data Entry, Filing, 10-key.
  • Microsoft Word, Excel, Outlook, Summit.

Administrative Assistant to Accounting

Houston Label Co.
08.2002 - 09.2005
  • Answer multiple phone lines.
  • Profit Loss and Payroll Summary Reports.
  • Monthly Sales Tax and Quarterly Payroll Tax Reports.
  • Accounts Payable and Accounts Receivables.
  • Payroll (50 – 100 employees).
  • Customer Service Rep.
  • Data Entry, Filing, and 10-key.
  • Microsoft Word, Excel, QuickBooks, Filemaker Pro, Act.

Education

High School -

Deer Park High School
Deer Park, TX
01.1994

Skills

  • Order tracking
  • Supply chain optimization
  • Problem-solving
  • Time management
  • Attention to detail
  • Multitasking
  • Writing and verbal communication
  • Reliability
  • Purchase order creation
  • Telephone and email etiquette
  • Self motivation
  • Order processing
  • Order placement
  • Accounts payable
  • Accounts receivable
  • Purchase order processing
  • Payroll assistance
  • Organization skills
  • Teamwork and collaboration
  • Customer service
  • Decision-making

Timeline

Purchasing Associate

Calumet/Royal Purple
01.2024 - Current

Customer Service Representative

Calumet/Royal Purple
01.2010 - 12.2023

Accounts Receivables

Kingwood Personnel
09.2009 - 01.2010

Billing Specialist

Cude Oilfield Contractors
07.2007 - 02.2009

Documents Specialist

Questco
02.2006 - 07.2007

Administrative Assistant to Accounting

Houston Label Co.
08.2002 - 09.2005

High School -

Deer Park High School

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