Brent Parker
Meridian,ID
Summary
Analytical and collaborative professional with an Associate’s degree in Computer Science and extensive experience in leading teams and managing complex projects. Skilled in developing efficient processes that align with organizational goals. Technical background includes building high-end custom gaming PCs, with a strong focus on quality assurance and enhancing user experience in remote environments.
Overview
8
8
years of professional experience
2
2
Certifications
Work History
Porter / Maintenance
Crunch Fitness
Boise, USA
09.2024 - 02.2026
- Maintained and cleaned gym facilities, ensuring adherence to cleanliness and safety standards
- Identified and reported issues impacting equipment functionality, facility condition, and user experience
- Verified corrective actions resolved reported issues
- Executed consistent procedures, enhancing quality and usability throughout all areas
- Cross-trained for front desk operations, supporting customer service and member workflows
Day Crew Lead / Quality Control Trainer
Western Building Maintenance
Garden City, USA
10.2019 - 02.2024
- Fastest employee promoted to a Lead position based on performance and leadership ability
- Served as Quality Control Trainer, ensuring work met client specifications and company standards
- Managed and optimized processes, achieving timely and efficient job completions
- Led teams, fostering strong client and customer relations
- Consistently exceeded client expectations, meeting or surpassing standards 80–85% of the time
- Reduced work scope to save labor costs, cutting man-hours by up to 25%
- Handled conflict resolution between peers professionally and effectively
- Received Employee of the Month award in January 2020
Dock Worker
Deseret Industries
Nampa, USA
08.2018 - 02.2019
- Cleaned and maintained dock areas, warehouses, and storage yards to ensure a safe working environment
- Maintained cleanliness of work area to ensure safety compliance.
- Organized and maintained workspace to support efficient operations
- Pre-staged donation bins to improve sorting speed and efficiency
- Sorted items by category and prepared for distribution accurately.
- Delivered positive customer interactions during donation intake to enhance donor experience
Education
Associate’s Degree - Computer Science
Stevens Henager College
Boise, ID09.2012
Skills
- Quality assurance
- Process optimization
- Bug reporting
- Test procedure adherence
- PC hardware troubleshooting
- IT fundamentals
- Analytical skills
- Time management and efficiency
- Team collaboration
- Customer service
- Attention to detail
- Interpersonal communication
Certification
Valid Driver’s License
Remote Work Availability
Available for remote work
Attributes
- Reliable
- Self-directed
- Comfortable working independently
Personal Information
Work Permit: Authorized to work in the United States
Additional Information Interests
- Gym Workouts & Fitness
- Auto Repair & Restoration
- DIY & Home Improvement
- Information Technology
- Home Theatre & Car Audio
- Reading
- Cooking for friends and family gatherings
Gaming Tech Hardware Experience
- Lifelong gamer since early childhood across multiple console generations
- Experience with PC, PlayStation, Xbox, and Nintendo platforms
- Built and maintain a high-end custom gaming PC, including component selection, assembly, upgrades, and troubleshooting
- Strong familiarity with Windows OS, drivers, peripherals, and system performance
- Experienced in identifying gameplay, UI, performance, audio, and input-related issues
- Comfortable documenting issues clearly with reproduction steps and expected vs. actual behavior
- Strong understanding of player experience, edge cases, and regression risks
Timeline
Porter / Maintenance
Crunch Fitness
09.2024 - 02.2026
Day Crew Lead / Quality Control Trainer
Western Building Maintenance
10.2019 - 02.2024
Dock Worker
Deseret Industries
08.2018 - 02.2019
Associate’s Degree - Computer Science
Stevens Henager College