Michael Fussell
Fayetteville ,GA
Summary
Dynamic and dedicated professional with a strong background in customer service and equipment operation, honed at Fayetteville Ford. Proven ability to enhance client satisfaction and streamline workflows, while ensuring safety compliance and quality assurance. Skilled in training and mentoring team members, fostering a collaborative and efficient work environment.
Overview
9
9
years of professional experience
Work History
Porter and Maintenance
Fayetteville Ford
Fayetteville, GA
04.2024 - Current
- Assisted customers with vehicle inquiries and navigation throughout the dealership.
- Maintained cleanliness and organization of service areas and showroom displays.
- Supported service team by preparing vehicles for customer pickup and delivery.
- Operated various automotive equipment to assist in vehicle maintenance tasks.
- Provided exceptional customer service, enhancing overall client satisfaction during visits.
Back of House Team Member and Trainer
Chick-fil-A
Fayetteville, GA
03.2023 - 06.2025
- Assisted in food preparation, ensuring adherence to safety and quality standards.
- Maintained cleanliness and organization of kitchen areas, enhancing operational efficiency.
- Collaborated with team members to streamline workflow during peak hours.
- Operated kitchen equipment safely, adhering to operational protocols and guidelines.
- Removed garbage, compost, and recycling, and placed in designated container areas.
- Assisted with training new BOH staff members on established processes and goals.
- Checked use by dates on food and beverage stock and maintained record of wasted items.
Package Handler Seasonal
FedEx
Forest Park, GA
11.2023 - 01.2024
- Operated package sorting equipment to ensure timely processing of shipments.
- Loaded and unloaded packages, maintaining accuracy in inventory management.
- Collaborated with team members to enhance workflow efficiency and safety protocols.
- Conducted quality checks on packages to confirm proper labeling and packaging standards.
Team Member
Popeyes
Fayetteville, GA
10.2016 - 05.2017
Education
High School Diploma -
Riverdale Highschool
Riverdale, GA05.2022
Skills
Customer service
Equipment operation
Safety compliance
Quality assurance
Workflow optimization
Team collaboration
Food safety standards
Kitchen organization
Package sorting
Load and unload procedures
Training and mentoring
Cleaning and sanitation practices
Time management
Timeline
Porter and Maintenance
Fayetteville Ford
04.2024 - Current
Package Handler Seasonal
FedEx
11.2023 - 01.2024
Back of House Team Member and Trainer
Chick-fil-A
03.2023 - 06.2025
Team Member
Popeyes
10.2016 - 05.2017
High School Diploma -
Riverdale Highschool