Brent Price
Richmond,IL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
As a Learning experience professional I was always looking into technology as a way to enhance the experience for my learners and fellow trainers.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Learning Experience Professional
Comcast
01.2007 - 03.2024
- Facilitation of residential technician programs
- Producer role in residential technician programs and CIEC
- Helped to create approximately forty training videos
- Coaching and guiding learners through our various programs including troubleshooting software and device issues
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Proven ability to learn quickly and adapt to new situations.
Comm Tech 3
Comcast
01.2000 - 01.2007
- Install and troubleshoot Comcast’s high-speed internet service
- Install and troubleshoot Comcast’s home networking service
- Install and troubleshoot digital telephone service
- Install and troubleshoot Comcast cable TV services
- Installation of these products includes running CAT5 and coaxial cable at customers’ homes
- Backup and restore registries
- Uninstall and reinstall network cards
- Troubleshoot connectivity issues
- Customer education on use of various products Troubleshoot in Windows 95, Windows 98, Windows 2000, Windows NT, Windows XP, and in Macintosh operating systems
- I handle quite a few corporate escalations and irate customers due the high probability that I would get the problem resolved.
Pharmacy Technician
Condell Medical Center
01.1997 - 01.2001
- Compounding of patient IV’s Entering credits and charges for patient medications Filling and packaging of medications User support for the Pyxis units (computerized drug vault) Fill and deliver stock in Pyxis units
- Backup data from Pyxis units Fill and deliver floor stock items to nursing units
- Hourly rounds to floors to pick up new orders and drop off meds
- Ordering, maintaining, and operating medical packaging machine
AS/400 Computer Operator 1
Condell Medical Center
01.1997 - 01.1997
- Perform data entry of patient charges
- Manage output queues to provide timely report printing
- Respond to user questions and problems within 15-minutes of call
- Contact service organizations for report of failing devices
- Monitor system for information regarding problems and/or activity
- Monthly device cleaning Daily backup of files Set up and installation of new and/or replacement devices
- Monitor interface between various hospital computer systems
- Trained and supported end-users with software, hardware, and network standards and use processes.
Machine Set Up Operator
Huntington Medical Products
01.1992 - 01.1997
- Set up and cleaning of sonic sealing equipment
- Operation of sonic sealing equipment Various warehouse duties
Machine Operator
All West Plastics
01.1991 - 01.1992
- Operation of various injection molding machines Responsible for inspection of products run from machines.
Education
GED -
College of Lake County
Grayslake, IL1990
Skills
- Strong technology and troubleshooting skills
- Camtasia video editing
- Photoshop
- Cultural Awareness
- Analytical Thinking
- Project Planning
Certification
- Licensed Pharmacy Technician
- Certified Telephony Technician
- Certified High Speed Internet Technician
- Certified Cable Technician
- Camtasia Certifications
Timeline
Learning Experience Professional
Comcast
01.2007 - 03.2024
Comm Tech 3
Comcast
01.2000 - 01.2007
Pharmacy Technician
Condell Medical Center
01.1997 - 01.2001
AS/400 Computer Operator 1
Condell Medical Center
01.1997 - 01.1997
Machine Set Up Operator
Huntington Medical Products
01.1992 - 01.1997
Machine Operator
All West Plastics
01.1991 - 01.1992
GED -
College of Lake County
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