Brent Raymond
Oklahoma City,OK
Summary
Experienced and highly determined product manager passionate about developing innovative methods to drive sales. Specializes in leading teams through product design and distribution. Comfortable working in fast-paced and deadline-driven environment.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Product Manager
Paycom Payroll LLC
12.2021 - 01.2024
- Led numerous diverse development teams including stakeholders, developers and quality analyst supporting the roadmap of a portfolio including Mobile, Client Onboarding, B2B Services Tools, Client Reporting, and CRM.
- Executed the integration of CRM with key platforms such as Jira, Cisco Call Center, Salesloft, and Active Prospect, resulting in improved operational efficiency and customer experience.
Led the strategic planning and implementation of online tools for implementation and service, resulting in steady 3% YOY growth in client retention. - Enhanced Prospect Pipeline visibility, leading to a notable 10% increase in velocity and a significant 25% improvement in forecast accuracy.
- Experience working with engineering teams on building features and quality assurance of solutions for Digital Loyalty, CRM, third party platforms using an agile methodology, including sprint planning, technical sizing of tasks, and feature prioritization.
- Implemented Agile methodologies for more efficient project management and team collaboration.
Salesforce Business Analyst
Loves Travel Stops And Country Stores
11.2018 - 03.2021
- Led a team assigned to a $4M project that delivered an enterprise data warehouse that produce an executive dashboard.
- Saved $0.35 million by redesigning the prospect process flow to better reflect current opportunity status.
- Developed and maintained sales analytics reports and dashboards to provide actionable insights that support data-driven decision making for sales and executive leadership teams, identified a bottleneck generating 15% loss of revenue.
- Supported the development of sales and operations strategy, setting roadmaps and executing operational plans.
- Developed user stories and to-be process flows to support the design and development of Salesforce solutions for clients.
Sr Manager Device Portfolio and Developer Services
AT&T Mobility Inc.
01.2005 - 02.2018
- Developed and maintained a sustainability B2B online tool, that OEMS could score their devices against AT&T Sustainability guidelines which increased self-reporting 100%.
- Developed and maintained an online tool to manage the device seed program supply chain process which reduced delivery errors 50%.
- Developed and maintained coverage map for marketing collateral materials reducing coverage discrepancies complaints by 25%.
- Identified and integrated mobile applications that increased data usage by 50% Y0Y.
- Provided training, education, and support to 500+ field sales teams, inside sales team, and distribution channels.
Consultant
Wilson Research Strategies
01.2005 - 11.2005
Strategic Development Analyst
American Fidelity Assurance Company
11.2001 - 10.2004
Education
MBA - Management
Southern Nazarene University
Bethany, OK12.2000
BBA - Finance
University of Oklahoma
Norman, OK06.1998
Skills
- Proficient with Microsoft Office Suite (Word, Excel, Access, PowerPoint, Power Bi)
- User and UX Research
- Scrum Framework
- Product Lifecycle Management
- Requirements Building
- Product Vision and Strategy
- Agile Software Development
- Wireframe Design
- Stakeholder Communications
- Team Leadership
- App Development
- Jira, Atlassian, Rally
Certification
Certified Scrum Product Owner (CSPO), 2022
Timeline
Product Manager
Paycom Payroll LLC
12.2021 - 01.2024
Salesforce Business Analyst
Loves Travel Stops And Country Stores
11.2018 - 03.2021
Sr Manager Device Portfolio and Developer Services
AT&T Mobility Inc.
01.2005 - 02.2018
Consultant
Wilson Research Strategies
01.2005 - 11.2005
Strategic Development Analyst
American Fidelity Assurance Company
11.2001 - 10.2004
MBA - Management
Southern Nazarene University
BBA - Finance
University of Oklahoma
Similar Profiles
Shana MorrisShana Morris
Associate Product Manager at Paycom Payroll LLCAssociate Product Manager at Paycom Payroll LLC
Angela WilliamsAngela Williams
Tax Specialist at Paycom Payroll, LLCTax Specialist at Paycom Payroll, LLC
Dheeraj GDheeraj G
Software Developer - III at Paycom Payroll LLCSoftware Developer - III at Paycom Payroll LLC
Alana TurleyAlana Turley
Tax Specialist at Paycom Payroll LLCTax Specialist at Paycom Payroll LLC
Michael WoodsMichael Woods
Audio Video/Security Technician at Safeco SystemsAudio Video/Security Technician at Safeco Systems