Brent Tate
Summary
Seasoned golf industry professional with a proven track record at the prestigious Waldorf Astoria Golf Course and Country Club of Brewton. Excelled in enhancing player satisfaction and course efficiency, leveraging skills in course management and teamwork. Spearheaded junior golf programs and organized tournaments, boosting annual revenues by 60%.Professional with thorough understanding of course management and event coordination. Successfully managed event logistics, ensuring safety and efficiency. Known for excellent team collaboration and flexibility to adapt to changing needs.
Overview
12
12
years of professional experience
Work History
Golf Course Marshall
Waldorf Astoria Golf Course
03.2024 - 01.2025
- Monitored pace of play efficiently which led to reduced wait times between holes.
- Communicated clearly with golfers regarding expectations and guidelines, promoting an enjoyable experience for all participants.
- Developed rapport with regular players by exhibiting professionalism, courtesy, and a friendly demeanor throughout interactions on the course.
- Utilized strong communication skills to relay important information between tournament coordinators, marshals, and participants effectively.
- Ensured efficient tournament operations by coordinating with other marshals, officials, and staff members.
Golf Cart Attendant
Waldorf Astoria Golf Course
06.2016 - 05.2023
- Ensured timely availability of carts for customers by promptly preparing and staging them prior to tee times.
- Contributed to a positive atmosphere by fostering friendly interactions between staff and guests.
- Improved customer satisfaction by providing exceptional service and assistance to golfers.
- Shut down facility daily by turning off lights, storing equipment and locking doors.
- Resolved guest concerns in a timely manner by addressing issues with professionalism and courtesy.
- Provided valuable support during tournaments, ensuring smooth operations throughout events.
Assistant Golf Professional
Country Club of Brewton
01.2015 - 05.2016
- Oversaw training of services staff and other day-to-day activities on driving range.
- Managed pro shop operations to ensure efficient inventory control, merchandising, and sales performance.
- Optimized daily operations by maintaining accurate records of green fees, cart rentals, memberships, tournament registrations, and other transactions.
- Coordinated junior golf programs to promote interest in the sport among younger generations.
- Conducted private lessons focusing on individual player development and improvement.
- Organized 30 tournaments per year and events at club, which led to 60% increase in annual revenues and revenue for clients.
- Cultivated a welcoming atmosphere by organizing social events and fostering positive relationships among members.
Player Services Representative
Waldorf Astoria Golf Club
10.2012 - 01.2015
- Direct involvement in all aspects of the outside operation
- Full Service Valet, Practice facility, Golf Learning Center Starter, and Maintenance Facility
- Rental club inventory
- Played major role in the daily operations of Waldorf Astoria Learning Academy
- Attended True Waldorf Training Classes for continued development of luxury service skills "Better than Home" and Inspirational Environments
- Acted as a liaison between players and the golf staff, addressing any concerns or questions with prompt attention and professionalism.
Education
Associate of Science - Golf Course Business Management
Golf School of America
Orlando, FL08-2012
Associate of Science - Business Administration
Dalton State College
Dalton, GA08-1980
Skills
- Crowd management
- Route planning
- Course management
- Volunteer supervision
- Teamwork and cooperation
- Time management
- Safety requirements
Accomplishments
20 Navy Veteran in Logistics
Timeline
Golf Course Marshall
Waldorf Astoria Golf Course
03.2024 - 01.2025
Golf Cart Attendant
Waldorf Astoria Golf Course
06.2016 - 05.2023
Assistant Golf Professional
Country Club of Brewton
01.2015 - 05.2016
Player Services Representative
Waldorf Astoria Golf Club
10.2012 - 01.2015
Associate of Science - Golf Course Business Management
Golf School of America
Associate of Science - Business Administration
Dalton State College
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