Brent Winkler
Wright City,MO
Summary
Quality assurance professional with experience in ensuring compliance with industry standards and improving processes. Strong focus on team collaboration and delivering results. Skilled in identifying defects, conducting thorough testing, and implementing corrective actions. Adaptable and reliable, ready to contribute to continuous improvement initiatives.
Overview
22
22
years of professional experience
Work History
Assoc. Quality Analyst
CitiMortgage
10.2011 - Current
- Review investor requests and demands for loan documentation to prepare material and responses as required.
- Understand investor guidelines for salable loans, make sound decisions to support Citi's Repurchase function.
- Perform Records Management Officer duties as appointed RMO for Remedy Management.
- Support Citi's Management Control Assessments for Records Management.
- Execute and evidence all common control requirements for Records Management within Line of Business.
- Act as liaison and key contract between Records Governance channels and Line of Business for Records Management items or issues.
- Actively pursue and perform necessary remediation efforts with all appropriate Citi channels to cure and or sustain closure for Records Management related CAPS.
Investor Document Fulfillment Specialist
CitiMortgage
12.2010 - 10.2011
- Review Fannie Mae, Freddie Mac, and Private Investor completed (completed by vendor and internal) copy packages for accuracy.
- Maintained and reported detailed feedback to management regarding trending and scoring.
- Developed audit processes and functional scorecards for vendors and other internal areas of focus as requested by Management.
Processing Manager
American Equity Mortgage
01.2005 - 10.2008
- Managed Eastern Region processing team, reporting to Director of Operations.
- Oversaw all aspects of processing staffing, including hiring, and mentoring
- Point of contact for Sales Managers to address escalated processing matters.
- Assisted Underwriting loans as needed during high-volumes.
- Maintained various Investor and Regulatory/Audit relationships as a member of the management team.
- Assisted as needed with reporting both internal and external (E.g. HMDA - loan demographics).
- Regularly represented company during career fairs.
Secondary Marketing Specialist
American Equity Mortgage
03.2004 - 01.2005
- Conducted audits for all closing packages prior to closing to ensure document accuracy against State and Investor guidelines.
- Resolved all investor stipulations on loan packages to ensure sale into secondary market.
- Worked with Management to maintain accurate investor guideline material and stipulation trending reports.
Loan Closer
American Equity Mortgage
10.2003 - 03.2004
- Prepared loan closing packages based on loan approval and borrower specifics.
- Maintained relationships with title and attorney companies for successful prompt closings.
- Consistently closed 50+ loans per month with top performing quality.
Loan Processor
American Equity Mortgage
01.2003 - 10.2003
- Received Loan Officer initial packages and entered loan into system.
- Determined and ordered additional third-party documents needed for loan approval.
- Managed 50-100 loan pipeline depending on volume.
- Cleared UW conditions as needed to move loans to Closing department.
Education
Bachelor of Arts -
Missouri State
Springfield12-2002
Skills
- MS Office
- Data Analysis
- Project Management
- Adaptability
Timeline
Assoc. Quality Analyst
CitiMortgage
10.2011 - Current
Investor Document Fulfillment Specialist
CitiMortgage
12.2010 - 10.2011
Processing Manager
American Equity Mortgage
01.2005 - 10.2008
Secondary Marketing Specialist
American Equity Mortgage
03.2004 - 01.2005
Loan Closer
American Equity Mortgage
10.2003 - 03.2004
Loan Processor
American Equity Mortgage
01.2003 - 10.2003
Bachelor of Arts -
Missouri State
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