Brent Drew Cowan
Provo,UT
Summary
Hard worker that's always looking to do what's best for the team and company as a whole. Willing to do the hard jobs that no one else wants to do. Big communicator who can communicate with people on all levels and backgrounds. Not afraid to take initiative. Looks to excel in the position that he is in. Works with a sense of urgency yet strives for efficiency and strives not to get rushed. Is a leader who looks to lift all up and help all grow, goes to where the person is at and builds them up from there. Excited to work and help in anyway possible.
Overview
4
4
years of professional experience
Work History
Team Member
Chick-fil-A
07.2024 - 08.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
Missionary
Church Of Jesus Christ Of Latter Day Saints
07.2022 - 06.2024
- Built lasting relationships with community members through genuine empathy, compassion, active listening skills.
- Prepared and delivered mission-related presentations to church and community groups.
- Developed effective communication skills by interacting with diverse populations in various settings.
- Enhanced cultural understanding by learning local customs and incorporating them into daily interactions.
- Proselytized people and imparted knowledge of faith using strong public speaking and one-on-one discussions.
Shift Leader
Chic-Fil-A
12.2021 - 06.2022
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Store Team Member
Thirst Soda Shop
06.2021 - 12.2021
- Maintained general knowledge of departments to help customers quickly locate products and merchandise.
- Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
- Organized and recovered shelves, put away returns, and cleaned spills and messes to maintain high standards throughout sales floor.
- Developed strong relationships with regular customers which increased return visits.
Restaurant Team Member, Trainer
Chick-fil-A
07.2020 - 05.2021
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
Education
Undecided - Undecided
Brigham Young University
Provo, UT04.2028
High School Diploma -
Bingham High School
South Jordan, UT06.2022
Skills
- Customer Service
- Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Following Instructions
- Leadership Qualities
- Decision-making capabilities
- Training and mentoring
Languages
Spanish
Full Professional
Timeline
Team Member
Chick-fil-A
07.2024 - 08.2024
Missionary
Church Of Jesus Christ Of Latter Day Saints
07.2022 - 06.2024
Shift Leader
Chic-Fil-A
12.2021 - 06.2022
Store Team Member
Thirst Soda Shop
06.2021 - 12.2021
Restaurant Team Member, Trainer
Chick-fil-A
07.2020 - 05.2021
Undecided - Undecided
Brigham Young University
High School Diploma -
Bingham High School
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