Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
12
12
years of professional experience
Work History
Energy Sales Consultant
Summer Northeast Energy, LLC
Saint Petersburg, FL
10.2024 - 05.2025
Provided energy sales consultation services to residential and commercial customers.
Utilized CRM software to track customer data and generate reports as needed.
Collaborated with colleagues across multiple departments on cross-functional initiatives.
Server
GrillSmith
Tampa, FL
04.2023 - 03.2024
Monitored dining room for cleanliness and proper set-up at all times.
Followed health safety guidelines when preparing and serving food products.
Communicated effectively with kitchen staff regarding customer allergies or special requests.
Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
Trained new employees to perform duties.
Banquet Server
The Westin Hotel
Tampa, FL
11.2022 - 01.2024
Followed proper sanitation guidelines when handling food items.
Assisted in the setup and breakdown of banquet tables, chairs, linens, and other equipment.
Maintained cleanliness of work area throughout shift including tables, chairs and floors.
Replenished beverages throughout meal service as needed.
Replenished buffet lines with fresh foods as needed.
Carried trays of food items from kitchen to dining areas.
Checked guest satisfaction levels throughout the event ensuring their needs were met promptly and courteously.
Greeted arriving guests and escorted each to assigned tables, took drink orders and answered questions about events.
Verified food tray contents and transported each from kitchen to banquet hall.
Server (Full-Time)
Carrabba’s Italian Grill
Lutz
11.2021 - 12.2022
Greeted guests and sat customers at tables or in waiting areas
Engaged with guests and delivered information on food and beverages highlighting daily specials to promote a positive experience
Delivered outstanding service and support from initial interaction to final departure
Developed relationships with guest “regulars” thus maintaining loyal clientele
Upsold Customers and optimized table-turns to outperform average sales
Participated in offsite catering/ networking events and internal/external promotional marketing campaigns
Completed restaurant opening and closing duties.
Server (Part-Time)
Carrabba’s Italian Grill
Port Richey
03.2018 - 11.2021
Greeted guests and sat customers at tables or in waiting areas
Engaged with guests and delivered information on food and beverages
Delivered outstanding service and support from initial interaction to final departure.
Checked food before serving it to customers.
Handled money transactions accurately while following company procedures for handling cash payments.
Stayed informed about daily specials, new menu items, promotions.
Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
Growth Analyst
Marketopia
Pinellas Park, FL
09.2020 - 04.2021
Scheduled qualified appointments for Marketing Sales Growth Consultant
Contacted potential clients through cold calls and emails
Maintained a record of client contact information
Performed other administrative duties as assigned using a CRM
Reported on individual performance
Built and formed new partnerships with potential clients
Leveraged Salesforce/Hubspot reporting tools and dashboards to monitor and present KPIs and metrics.
Prospect Engagement Consultant
Marketopia
Pinellas Park, FL
09.2019 - 09.2020
Sourced new sales opportunities through inbound lead follow-up and outbound cold calls and emails
Facilitated client needs and requirements
Generated pipeline of prospective clients
Routed qualified opportunities to the appropriate sales executives for further development and closure
Junior Instructional Designer
ITU Online, LLC
Clearwater, Florida
09.2014 - 06.2019
Worked closely with senior Instructional Designers to ensure quality standards were met.
Assisted in the creation of learning management systems for online delivery of courses.
Coordinated with third-party vendors regarding their services related to instruction design activities.
Managed multiple projects simultaneously while meeting deadlines.
Project Manager, Training
A Vision of Hope Youth Networks
Clearwater, FL
08.2013 - 04.2014
Prepared presentations outlining project status and key achievements for senior leadership.
Organized training sessions and workshops for team members on new technologies and processes.
Adapted quickly when faced with changing requirements or unexpected obstacles during projects.
Education
Human Services -
St Petersburg College
Clearwater, Florida
05.2016
Graphic Design -
International Academy Design A Technology
Orlando, FL
09.2005
High School Diploma -
Centennial High School
Ellicott City, MD
05.1995
Skills
Ability to remain standing for long periods of time