Summary
Overview
Work History
Education
Skills
Websites
References
References
Timeline
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Brent K. Syphax

Brent K. Syphax

St. Petersburg,FL

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

12
12
years of professional experience

Work History

Energy Sales Consultant

Summer Northeast Energy, LLC
Saint Petersburg, FL
10.2024 - 05.2025
  • Provided energy sales consultation services to residential and commercial customers.
  • Utilized CRM software to track customer data and generate reports as needed.
  • Collaborated with colleagues across multiple departments on cross-functional initiatives.

Server

GrillSmith
Tampa, FL
04.2023 - 03.2024
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Followed health safety guidelines when preparing and serving food products.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Trained new employees to perform duties.

Banquet Server

The Westin Hotel
Tampa, FL
11.2022 - 01.2024
  • Followed proper sanitation guidelines when handling food items.
  • Assisted in the setup and breakdown of banquet tables, chairs, linens, and other equipment.
  • Maintained cleanliness of work area throughout shift including tables, chairs and floors.
  • Replenished beverages throughout meal service as needed.
  • Replenished buffet lines with fresh foods as needed.
  • Carried trays of food items from kitchen to dining areas.
  • Checked guest satisfaction levels throughout the event ensuring their needs were met promptly and courteously.
  • Greeted arriving guests and escorted each to assigned tables, took drink orders and answered questions about events.
  • Verified food tray contents and transported each from kitchen to banquet hall.

Server (Full-Time)

Carrabba’s Italian Grill
Lutz
11.2021 - 12.2022
  • Greeted guests and sat customers at tables or in waiting areas
  • Engaged with guests and delivered information on food and beverages highlighting daily specials to promote a positive experience
  • Delivered outstanding service and support from initial interaction to final departure
  • Developed relationships with guest “regulars” thus maintaining loyal clientele
  • Upsold Customers and optimized table-turns to outperform average sales
  • Participated in offsite catering/ networking events and internal/external promotional marketing campaigns
  • Completed restaurant opening and closing duties.

Server (Part-Time)

Carrabba’s Italian Grill
Port Richey
03.2018 - 11.2021
  • Greeted guests and sat customers at tables or in waiting areas
  • Engaged with guests and delivered information on food and beverages
  • Delivered outstanding service and support from initial interaction to final departure.
  • Checked food before serving it to customers.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Stayed informed about daily specials, new menu items, promotions.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.

Growth Analyst

Marketopia
Pinellas Park, FL
09.2020 - 04.2021
  • Scheduled qualified appointments for Marketing Sales Growth Consultant
  • Contacted potential clients through cold calls and emails
  • Maintained a record of client contact information
  • Performed other administrative duties as assigned using a CRM
  • Reported on individual performance
  • Built and formed new partnerships with potential clients
  • Leveraged Salesforce/Hubspot reporting tools and dashboards to monitor and present KPIs and metrics.

Prospect Engagement Consultant

Marketopia
Pinellas Park, FL
09.2019 - 09.2020
  • Sourced new sales opportunities through inbound lead follow-up and outbound cold calls and emails
  • Facilitated client needs and requirements
  • Generated pipeline of prospective clients
  • Routed qualified opportunities to the appropriate sales executives for further development and closure

Junior Instructional Designer

ITU Online, LLC
Clearwater, Florida
09.2014 - 06.2019
  • Worked closely with senior Instructional Designers to ensure quality standards were met.
  • Assisted in the creation of learning management systems for online delivery of courses.
  • Coordinated with third-party vendors regarding their services related to instruction design activities.
  • Managed multiple projects simultaneously while meeting deadlines.

Project Manager, Training

A Vision of Hope Youth Networks
Clearwater, FL
08.2013 - 04.2014
  • Prepared presentations outlining project status and key achievements for senior leadership.
  • Organized training sessions and workshops for team members on new technologies and processes.
  • Adapted quickly when faced with changing requirements or unexpected obstacles during projects.

Education

Human Services -

St Petersburg College
Clearwater, Florida
05.2016

Graphic Design -

International Academy Design A Technology
Orlando, FL
09.2005

High School Diploma -

Centennial High School
Ellicott City, MD
05.1995

Skills

  • Ability to remain standing for long periods of time
  • Friendly and outgoing personality
  • Professional Appearance
  • Strong Work Ethic
  • Adaptive team playe
  • Energetic work attitude
  • Reliable
  • Problem solving
  • Rounds management
  • Self-care practices
  • Recovery-oriented approach
  • Empathy and compassion
  • Housekeeping skills
  • Cultural sensitivity
  • Walking rounds
  • Physical stamina
  • Incident reporting
  • Report writing

References

  • Josh Henry, FOH Manager, Carrabba’s Italian Grill, Lutz, FL, (727) 247-8928, jhenry@carrabbas.com
  • Mikala Meadows, Proprietor/Owner, Carrabba’s Italian Grill, Port Richey, FL, (863) 513-8525, mmeadows@carrabbas.com
  • Mike Barker, Chief Operating Officer, Marketopia LLC., St. Petersburg, FL, (301) 606-7075
  • Debbie Logerquist, Office Manager, ITU Online, LLC, 2430 Estancia Blvd, Clearwater, FL, (347) 515-6406, dlogerquist@ituonline.com
  • Ben Klein, Director of Construction and Operations, Home Performance Alliance Inc, Riverview, FL, (727) 408-0111, bklein@hpawindows.com
  • Dathan Johnson, Former Employer, A Vision of Hope Youth Network, Largo, FL, (727) 642-5527, d.johnson@a-vision-of-hope.org

References

References available upon request.

Timeline

Energy Sales Consultant

Summer Northeast Energy, LLC
10.2024 - 05.2025

Server

GrillSmith
04.2023 - 03.2024

Banquet Server

The Westin Hotel
11.2022 - 01.2024

Server (Full-Time)

Carrabba’s Italian Grill
11.2021 - 12.2022

Growth Analyst

Marketopia
09.2020 - 04.2021

Prospect Engagement Consultant

Marketopia
09.2019 - 09.2020

Server (Part-Time)

Carrabba’s Italian Grill
03.2018 - 11.2021

Junior Instructional Designer

ITU Online, LLC
09.2014 - 06.2019

Project Manager, Training

A Vision of Hope Youth Networks
08.2013 - 04.2014

Human Services -

St Petersburg College

Graphic Design -

International Academy Design A Technology

High School Diploma -

Centennial High School