Accomplished professional skilled in analytical problem-solving and relationship management within diverse industries. Expertise in coordinating order fulfillment and inventory activities to streamline operations. Recognized for dedication to quality and fostering collaborative environments that enhance service delivery.
Overview
18
18
years of professional experience
Work History
Wholesale Manager
Pasta & Provisions, Co.
Charlotte, NC
01.2023 - 08.2026
Processed customer orders received through email communication
Entered orders into accounting software
Generated invoices using accounting software for customer transactions
Picked, packed, and staged customer orders for timely delivery
Verified quantities, and inspected outgoing orders for omissions or discrepancies
Assisted with continuous physical inventory control to ensure stock accuracy
Identified inventory discrepancies and collaborated with team to resolve issues promptly
Followed all company safety policies, quality standards, and operating procedures
Contributed to initiatives to improve efficiency and organization
Owner/Operator
Metcalf Home Solutions
Charlotte, NC
02.2016 - 11.2022
Prepared detailed cost, material, and time estimates to assist potential customers in project planning.
Completed general home-improvement and repair projects
Coordinated contract employees based on project demands
Repaired and replaced cabinets and countertops in residential spaces, ensuring functionality and aesthetic appeal.
Repaired and replaced soffit, fascia, and siding to restore structural integrity and enhance property curb appeal.
Hung and repaired interior, exterior, storm, and screen doors to ensure proper operation and security.
Installed interior trim (window/door casing, crown/base moulding, custom wainscoting) to enhance interior spaces
Replaced kitchen and bathroom faucets to improve water flow and functionality.
Replaced light fixtures and ceiling fans to improve lighting and ventilation in residential spaces.
Constructed storage sheds to increase functional space in residential properties.
Executed painting and drywall repair tasks to enhance aesthetic appeal and maintain structural integrity.
Lead Instructor
Innovative Solutions
Charlotte, North Carolina
01.2009 - 04.2018
Delivered comprehensive training for American Heart Association certification courses, including ACLS, BLS, PALS, First Aid, Medication Administration, and Bloodborne Pathogens Exposure Safety.
Implemented effective teaching strategies to maximize student learning outcomes.
Identified learning deficiencies and developed targeted improvement plans to enhance student performance.
Monitored student comprehension levels throughout the duration of courses.
Evaluated student performance through assessments and feedback sessions.
Administered assessments to evaluate students' comprehension of course material. of subject matter through quizzes, tests and projects.
Maintained up-to-date records of student progress and attendance.
Utilized technology in lessons to actively engage students with diverse learning styles.
Managed and organized class records and reports.
Education
EMT-P - Emergency Medicine
Cleveland Community College
Shelby, NC
04-2010
Skills
Focused and persistent with ability to achieve results
Genuine talent for building relationships, communication value throughout all levels of organization to increase product valuation
Analytical problem-solving
Order processing
Inventory management
Experience in production-based fabrication/installation and service
Occupational Health Medical Practitioner at Creative Locum Solutions (Pty) Ltd, Kudumane Mine Resources MineOccupational Health Medical Practitioner at Creative Locum Solutions (Pty) Ltd, Kudumane Mine Resources Mine