Summary
Overview
Work History
Education
Skills
Projects
Websites
Community Service
Timeline
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Brenton D Cross

Cartersville,USA

Summary

Experienced warehouse operations professional with a strong focus on safety compliance at Amazon. Demonstrated ability to improve service delivery and client satisfaction through effective communication and collaboration. Proficient in Microsoft Office and adept at maintaining detailed documentation in high-pressure environments. Recognized for exceptional quality control skills and a strong work ethic, with a commitment to teamwork and positive outcomes.

Overview

14
14
years of professional experience

Work History

Warehouse Worker

Amazon
White, GA
09.2024 - Current
  • Loaded and unloaded shipments to maintain stock levels.
  • Organized warehouse layout for optimal space utilization.
  • Inspected products for quality control before distribution.
  • Collaborated with team members to meet daily operational goals.
  • Used pallet jacks to move items to and from warehouse locations.
  • Packaged items carefully using protective materials like bubble wrap or foam sheets.
  • Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
  • Preserved safe work environment by maintaining clean workstations and pallet area.

Owner

4o4 Esports
Atlanta, GA
10.2023 - Current
  • Evaluated and improved service delivery by networking and communicating with key account decision-makers.
  • Expanded market reach through social media and email marketing.
  • Managed daily operational strategy, applying business acumen and industry-specific knowledge.
  • Liaised with vendors to negotiate favorable pricing and support continuous inventory replenishment.
  • Oversaw employee scheduling to verify proper coverage for all shifts.
  • Improved client service and satisfaction through periodic account check-ins and face-to-face visits.
  • Identified areas for expansion by analyzing market, consumer trends, and competition.

Operator

Lakepointsports
Cartersville, GA
01.2021 - 10.2023
  • Participated in improvement initiatives to contribute to overall productivity of operations.
  • Troubleshot and resolved minor equipment issues to minimize downtime and maintain smooth production.
  • Set up and changed equipment for production runs, smoothly transitioning between different products or processes.
  • Monitored and adjusted speed, temperature and pressure to achieve consistent and high-quality results.

DoorDash Driver

DoorDash
Cartersville, GA
01.2020 - 10.2023
  • Managed time and routes to meet customer demands and provide customer satisfaction.
  • Worked collaboratively with dispatch personnel to report issues and receive instructions.

Paralegal

US Army
Colorado City, CO
01.2017 - 11.2021
  • Set up and maintained integrity of file management systems with appropriate classifications, arrangements, and storage formats.
  • Coordinated with attorneys on discovery requests and other complex projects.
  • Proofread and revised correspondence, pleadings and other legal documents.
  • Assisted with research and resolution of legal complaints.
  • Create Power of Attorneys and wills.

Performance Analytical, Statistician

02.2011 - 02.2013
  • Developed and maintained statistical analysis programs for databases.
  • Reviewed statistical sections of reports and other deliverables for technical clarity.
  • Provided technical advice to peers and senior managers regarding statistical methods.
  • Identified statistical research areas for investigation, developed new hypotheses and evaluated study feasibility.

Education

Bachelor of Science - Sports Studies: Sports Administration

Reinhardt University
Waleska, Georgia

Skills

  • Microsoft Office (Word, PowerPoint, Excel, Access)
  • Social Media: Facebook, Twitter, Instagram
  • Document filing
  • Database Research
  • Civil Law Attorney Support
  • Data Acquisition
  • Research Project Design
  • Calendar Management
  • Pallet jack operation
  • Team collaboration
  • Safety compliance
  • Attention to detail
  • Order preparation

Projects

Statistical Study on Injuries of Athletes at Reinhardt University, It showed that males get injured more often than females but the severity of the injuries was greater with the females. Volunteer Work for Veterans Affairs in Canton, Made a PowerPoint presentation on volunteer work for Veterans Affairs in Canton. Religion Class Project, As part of Religion class, interviewed people from a local church to see why they thought people come to services. Most of the time, people come because of having a family.

Community Service

  • VA Office, Canton, GA, 2015
  • Duluth High School Men's Basketball, Duluth, GA, 2016
  • Blitz Sports, Canton, GA, 2017

Timeline

Warehouse Worker

Amazon
09.2024 - Current

Owner

4o4 Esports
10.2023 - Current

Operator

Lakepointsports
01.2021 - 10.2023

DoorDash Driver

DoorDash
01.2020 - 10.2023

Paralegal

US Army
01.2017 - 11.2021

Performance Analytical, Statistician

02.2011 - 02.2013

Bachelor of Science - Sports Studies: Sports Administration

Reinhardt University

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