Brenton Humphrey

• Fastened chains, straps, covers, and binders to secure load during transit.
• Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
• Trained new employees in proper towing techniques, equipment usage, and company procedures, ensuring consistent quality across the workforce.
• Assisted in accident scene management, helping to clear roadways and ensure the safety of all involved parties.
• Carried out clear, precise, and detailed communications with dispatcher.

Performed daily inspection and maintenance of vehicle, supplies, and equipment. Carried out clear, precise, and detailed communications with dispatcher. Collected payments and wrote service reports. Worked with manager to improve operations and profitability.

Maintaining and overseeing inventory and supplies by receiving, storing, and delivering stock. Ensuring that workers are properly trained for their specific roles. Coordinating job rotation and cross training. Leading the team toward performance targets and goals.