Self starting professional who is accomplished in many types of work environments. Motivated leader with strong organizational and prioritization abilities. Passionate and motivated, with a drive for excellence. Fast learner and team player.
Overview
11
11
years of professional experience
Work History
Field Service Technician
Pro Grill
San Juan Capistrano, CA
06.2022 - Current
Travelled to customers' residences using a company-provided vehicle.
Provided comprehensive cleaning and servicing for a variety of grills
Interacted with scheduled customers to address and assess their concerns
Documented all findings with pictures
Inspected and tested mechanical products to locate defects or malfunctions
Replaced defective parts with new or reconditioned parts following manufacturers' instructions
Communicated effectively with customers about repair progress and costs involved
Obtained customer feedback and addressed all issues upon completion
Cleaned and maintained company vehicle along with all provided tools
Dispatcher
Sea Country Towing And Orange County Motor Club
Lake Forest, CA
04.2020 - 06.2022
Supervised driver dispatching, route planning and vehicle tracking for over Seventeen drivers
Managed daily delivery and work schedules for both companies; Sea Country Towing and Orange County Motor Club
Dispatched mainly AAA, Orange County Sheriff Department and California Highway Patrol
Communicated with registered owners who's vehicle was impounded, and helped to have vehicle removed as quickly as possible
Continually answered phones and helped customers to help release vehicles stored at Sea Country Towing or Orange County Motor Club
Automotive Technician
Goodyear Auto Service Center
Los Gatos
02.2014 - 04.2020
Examined and inspected vehicles, estimating repair costs prior to performing service
Conducted routine servicing on fuel, electrical and cooling systems
Removed old oil, replaced filters, and added correct amounts of fluids.
Checked vehicle mileage and determined necessary belts, fluids flushing or gasket replacements
Checked vehicle mileage and determined necessary belts, fluids flushing or gasket replacements
Repaired engines and transmissions, providing labor and parts cost breakdowns for work performed
Reviewed brakes and assessed whether pads needed replacement, discs should be turned or other service requirements
Completed simple and advanced repairs according to specifications for brakes, exhaust and electrical systems