Adheres to all standard operating procedures policies and best methods.
Oversaw inventory management, optimizing stock levels, and reducing waste.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Delegated daily task to team members to ensure deadlines were met.
Implementing security measures to minimize shrink and protect company assets.
Sales Associate
Guess Factory
04.2015 - 03.2018
Lead cashier
Trainer
Sales Associate/Supervisor
Party City
09.2012 - 03.2016
Assist customers with purchases
Stock
Customer service
Education
Certified - Commercial Foods and Culinary Arts, Professional Culinary Arts & Hospitality
Mc Fatter Technical College
05.2018
Diploma -
North University High
Fort Lauderdale, FL
06.2013
Skills
Ability to effectively communicate verbally and in writing
Able to follow written instructions
Customer service
Team leadership
Time management
Decision-making
Volunteer And Community Service
Redeeming Word Christian Academy Camp Eagle, Margate, FL, Jr. Camp Counselor, 06/01/07, 06/01/10, Made sure campers were dropped off and picked up safely, Read or played games with campers, Monitored campers on field trips, Ran errands or did assignments for Lead Counselors
Special Skills And Interests
Ability to effectively communicate verbally and in writing
Able to follow written instructions
Excellent interpersonal skills
Love cooking
Certified in ServSAFE
08/10/17
Timeline
Operations Lead
Party City
03.2018 - Current
Sales Associate
Guess Factory
04.2015 - 03.2018
Sales Associate/Supervisor
Party City
09.2012 - 03.2016
Certified - Commercial Foods and Culinary Arts, Professional Culinary Arts & Hospitality