Breon Charlery
Copperas cove
Summary
Dynamic Fiber Optic Technician with proven expertise at Nextlink Internet in installing and maintaining high-speed connections. Adept in network troubleshooting and customer service, I excel in ensuring safety compliance and training new technicians. My strong attention to detail and commitment to quality drive successful project outcomes and enhance customer satisfaction.
Overview
4
4
years of professional experience
Work History
Fiber Optic Technician
Nextlink Internet
Lampasas
05.2025 - Current
- Installed and maintained high-speed fiber optic connections for residential and commercial customers.
- Conducted fiber splicing, termination, and testing using OTDR and visual fault locators.
- Assisted in the expansion and upgrade of network infrastructure projects.
- Troubleshot connectivity issues and coordinated with engineering teams to restore service.
- Ensured safety compliance, accurate documentation, and customer satisfaction on every job.
- Installed and tested fiber optic cables for residential and business clients.
- Conducted routine maintenance on existing fiber optic systems to ensure reliability.
- Collaborated with team members to troubleshoot network issues effectively.
- Utilized optical testing equipment to verify signal integrity and performance.
- Documented installation processes and service records for future reference.
- Assisted in training new technicians on proper installation techniques.
- Coordinated with project managers to schedule installations and repairs efficiently.
- Ensured compliance with safety regulations during all installation activities.
- Installed, terminated, spliced and tested fiber optic cables.
- Climbed poles and entered tunnels, buildings, trenches or manholes to accomplish various job tasks.
Order Puller / Service Desk
The Home Depot
Killeen
09.2023 - 05.2025
- I have extensive experience in customer service and operations through my roles as a Home Depot Order Puller and Service Desk Associate.
- I excel in inventory management, order fulfillment, and resolving customer inquiries with professionalism and efficiency.
- Skilled in troubleshooting issues, using inventory and point-of-sale systems, and providing technical guidance, I consistently ensure customer satisfaction.
- My adaptability, attention to detail, and ability to collaborate with team members make me a reliable and results-driven professional.
- Maintained organized inventory by labeling and sorting products accurately.
- Collaborated with team members to ensure timely order fulfillment.
- Communicated effectively with supervisors regarding inventory discrepancies or issues.
Order Puller Lead
Amazon
Colorado Springs
01.2022 - 10.2022
- As an Amazon Order Puller Lead, I have honed strong leadership, organizational, and operational skills in a fast-paced environment.
- I excel in overseeing order fulfillment processes, ensuring accuracy and efficiency in picking, packing, and shipping operations.
- Skilled in team management, I coordinate and train associates to maintain productivity and meet performance targets.
- Proficient in inventory management systems and warehouse equipment, I ensure smooth workflows and resolve operational issues promptly.
- My ability to multitask, attention to detail, and commitment to meeting deadlines make me an effective leader in achieving organizational goals.
Education
Bachelors Degree - Computer Scince/Cybersecurity
Colorado Technical Univrsity Online
Colorado Springs02.2025
Highschool Dploma -
Fountain Fort Carson Highschool
Fountain, CO05.2021
Skills
- Helpdesk Support
- Network troubleshooting
- Fiber optic installation
- Customer service
- Inventory management
- Team collaboration
- Technical documentation
- Safety compliance
- Equipment maintenance
- Training coordination
- Fiber optic safety
- Ethernet networking
- Equipment calibration
- Fusion splicing
- IP networking
- Time management abilities
- Wiring Knowledge
- Troubleshooting
- System Administration
- Equipment Deployment
- IT Tools & Software
Timeline
Fiber Optic Technician
Nextlink Internet
05.2025 - Current
Order Puller / Service Desk
The Home Depot
09.2023 - 05.2025
Order Puller Lead
Amazon
01.2022 - 10.2022
Bachelors Degree - Computer Scince/Cybersecurity
Colorado Technical Univrsity Online
Highschool Dploma -
Fountain Fort Carson Highschool