Breona Kauffman
Canal Fulton,OH
Summary
Proven multitasker and team collaborator, I excelled at Applebee's by enhancing guest experiences and streamlining operations. My adaptability and strong work ethic, coupled with exceptional customer service and cash handling skills, significantly improved productivity and customer satisfaction. Achievements include boosting service efficiency and fostering a positive work environment .
Overview
3
3
years of professional experience
Work History
Server/Head Hostess
Applebee's Neighborhood Grill & Bar
09.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Meat Process Worker
Sam's Meat Shop
09.2022 - 11.2024
- Demonstrated adaptability by quickly adjusting to changes in work schedules or job assignments based on fluctuating production demands.
- Increased overall productivity with thorough equipment maintenance, timely cleaning, and regular sharpening of tools.
- Contributed to a positive work environment by maintaining clear communication channels and promoting teamwork among colleagues.
- Streamlined order processing systems, enhancing overall customer satisfaction with timely deliveries of high-quality products.
Customer Service
Dairy Queen Grill & Chill
04.2022 - 02.2024
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Welcomed customers and helped determine their needs.
Education
High School Diploma -
Norwayne High School
Creston, OH05-2023
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- Relationship management
- Task prioritization
Timeline
Server/Head Hostess
Applebee's Neighborhood Grill & Bar
09.2023 - Current
Meat Process Worker
Sam's Meat Shop
09.2022 - 11.2024
Customer Service
Dairy Queen Grill & Chill
04.2022 - 02.2024
High School Diploma -
Norwayne High School
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