Summary
Overview
Work History
Education
Skills
Timeline
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Gabriella Luber

Marietta,GA

Summary

At Pappasito Cantina, excelled in a dual role, leveraging exceptional customer service and multitasking abilities to enhance guest satisfaction and meet sales targets. Demonstrated hospitality service expertise and accurate cash handling, contributing to efficient operations and positive customer relationships. Achieved notable performance in service prioritization and guest engagement, consistently exceeding customer satisfaction ratings.

Overview

1
1
year of professional experience

Work History

Server/Head Hostess

Pappasito Cantina
06.2023 - 05.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.

Education

Bachelor of Science - Nursing

Kennesaw State University
Kennesaw, GA
05.2026

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement
  • Hospitality service expertise
  • Service prioritization

Timeline

Server/Head Hostess

Pappasito Cantina
06.2023 - 05.2024

Bachelor of Science - Nursing

Kennesaw State University

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Gabriella Luber