Breonna Freeman
Memphis,TN
Summary
Well-rounded candidate with a passion for providing exceptional customer service with strong organizational and time management skills. Able to work efficiently in fast-paced environments and handle multiple tasks simultaneously. Highly goal-oriented individual with proficiency in meeting and exceeding established goals and objectives related to training, selling, and customer relations. I'd like to view myself as a a highly-motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Real Estate Agent
Crye-Leike- Sue Turner
Germantown , TN
2024.03 - Current
Server
Porch and Parlor
Memphis , TN
2023.06 - Current
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Assisted in training new servers.
- Stayed informed about daily specials, new menu items, promotions.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
SERVER
Wilson Cafe
Wilson , ARKANSAS
2018.09 - 2022.04
- Checked in with guests throughout meal service, replenishing drinks and catering to additional requests
- Greeted and accommodated guests, building positive experience from first interaction
- Served food and beverages to customers
- Displayed enthusiasm and knowledge about restaurant's menu and products
- Monitored food and beverage levels to satisfy customer needs
- Used focus and memorization skills to keep track of tables and remember orders
- Assisted with training of new staff members
- Memorized menu to help diners make informed meal choices
- Informed kitchen of special dietary needs or requests, delivering personalized meal options
- Cleaned and sanitized hands and surfaces to optimize food safety and comply with health department regulations
- Delivered customer checks and securely processed credit card or cash payments
- Used good communication skills to reduce guest dissatisfaction
- Processed payments and completed register transactions accurately
- Attended company and restaurant required trainings and meetings, improving skills
- Executed seamless front-of-house tasks, creating unforgettable dining moments resulting in customer loyalty
- Organized and served wine dinners (50-100 guest max) Included: wine pairings, wine pouring, coursed meals.
SALES ASSOCIATE
TJ Maxx
Conway , ARKANSAS
2017.08 - 2018.07
- Met merchandising standards by keeping store stocked and products faced
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers
- Encouraged customers to make additional purchases and suggested relevant items
- Drove sales through customer relationship building and suggestive selling techniques
- Supported loss prevention by helping identify theft
- Used product knowledge for handling objections
- Assisted with training and mentoring new team members
- Helped customers find and select products.
ASSEMBLY LINE WORKER
Denso Manufacturing Arkansas, Inc.
Osceola , ARKANSAS
2017.05 - 2017.07
- Loaded and unloaded materials from assembly line
- Followed safety guidelines and procedures for operating assembly line equipment
- Moved components to product container or production line
- Followed standard operating procedures to meet quality requirements
- Utilized hand tools, power tools, and specialized equipment in the assembly process.
SALES ASSOCIATE
Gunn's Supermarket
Wilson , ARKANSAS
2014.05 - 2016.05
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers
- Operated cash register and POS to process sales transactions and handle payments
- Used product knowledge for handling objections
- Greeted and escorted customers to product racks and shelves to assist with finding merchandise
- Followed checklist to complete retail store opening and closing activities.
Education
HIGH SCHOOL DIPLOMA -
Rivercrest Highschool
Wilson, ARKANSAS05.2016
Skills
- Greeting Customers
- Payment Processing
- Excellent communicator
- Order Preparation
- High-Volume Dining
- Dining Customer Service
- Seating Assignment Preparation
- Price Memorization
- Menu Memorization
- Food Sales and Promotion
- Order Accuracy
- Detail-Oriented
- Suggestive Selling
- Banquet Coordination
- Real Estate Broker Licensed in Tennessee
References
- Lanecia Gooden - Regional One Health, Registered Nurse, (870) 824-4376, lanecia.gooden@yahoo.com
- Clifton Williams - North American Territory, Field Service Engineer, (901) 336-3240, clifton.williams@flintgrp.com
- Taylor Spears - Wilson Cafe, Food And Beverage Manager, (870) 824-0631, taylor.spears@wilsonarkansas.com
- Courtney Brown - Gunn's Supermaket, Closing Manager, (870) 549-0181, 111112@yahoo.com
- Shawn Davis - Curfew, Executive Assistant, (310) 743-4941, chefdavis2013@gmail.com
Websites
Timeline
Real Estate Agent
Crye-Leike- Sue Turner
2024.03 - Current
Server
Porch and Parlor
2023.06 - Current
SERVER
Wilson Cafe
2018.09 - 2022.04
SALES ASSOCIATE
TJ Maxx
2017.08 - 2018.07
ASSEMBLY LINE WORKER
Denso Manufacturing Arkansas, Inc.
2017.05 - 2017.07
SALES ASSOCIATE
Gunn's Supermarket
2014.05 - 2016.05
HIGH SCHOOL DIPLOMA -
Rivercrest Highschool
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