Dedicated Senior Medical Assistant with expertise in patient care coordination, medical billing, and clinical procedures. Skilled in orthopedic procedures, ultrasound-guided injections, and patient triage. Enhances patient experiences through effective communication and teamwork while supporting healthcare operations. Committed to streamlining workflows and delivering compassionate, patient-centered care.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior Medical Assistant
Houston Methodist Orthopedics & Sports Medicine
02.2024 - Current
Provide clinical support across multiple orthopedic and sports medicine physicians and advanced practice providers.
Adapt quickly to varying provider workflows while maintaining exceptional patient care and clinic efficiency.
Assist with ultrasound-guided joint injections, aspirations, casting, splinting, brace fittings, and other orthopedic procedures.
Coordinate preoperative medical and specialty surgery clearances and obtain required documentation.
Triages patient phone calls and Epic patient portal messages while coordinating follow-up care.
Document patient encounters accurately in Epic EMR.
Educate patients regarding treatment plans, medications, postoperative care, and durable medical equipment.
Selected as a Medical Assistant Mentor, precepting and onboarding new medical assistants and other clinical staff.
Collaborate with physicians, surgery schedulers, radiology, and multidisciplinary teams to optimize patient care.
Medical Assistant
Next Level Urgent Care
08.2018 - 02.2024
Performed direct patient care, phlebotomy, injections, vital signs, specimen collection, insurance verification, EMR documentation, patient education, inventory management, and assisted providers in a high-volume urgent care setting.