Bret Fehn
Oxnard,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Counter Sales Representative
Ferguson Plumbing Supply
Oxnard, CA
08.2021 - 11.2022
- Maintained clean, organized and professional counter space with continuous upkeep.
- Restocked, rotated and visually merchandised products for maximum sales.
- Documented orders in computer system with general conditions and special customer requirements.
- Welcomed customers and offered immediate assistance in line with business policies.
- Achieved personal sales goals with great upselling and cross-selling abilities.
- Answered telephone calls to offer information and promote business products.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
Assistant Manager
West Marine
Port Hueneme, CA
04.2015 - 06.2021
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed and maintained relationships with customers and suppliers through account development.
- Approved regular payroll submissions for employees.
Wholesale Representative
West Marine
Newport Beach, CA
07.2013 - 03.2015
- Addressed each customers' needs and wants to recommend suitable product options.
- Exceeded sales goals, increased revenue and facilitated sales.
- Resolved order issues efficiently and enhanced customer satisfaction ratings.
- Serviced existing accounts on regular basis to maximize revenue.
- Tracked customer and supply chain details for precise and timely fulfillment.
Sales Associate
West Marine
Dana Point, CA
02.2011 - 07.2013
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to effectively build rapport and lasting relationships.
- Solved customer challenges by offering relevant products and services.
- Engaged with customers to build rapport and loyalty
Education
Associate of Science - Emergency Medical Technology
Mt San Antonio College
Walnut, CA06.1991
Skills
- Sales and Promotions
- Merchandising and Display
- Energy and Physical Stamina
- Building Customer Relationships and Loyalty
- Computer Proficiency and Microsoft Office
- Excellent Written and Verbal Communication
- Merchandise Receiving and Handling
- Engaging with Diverse Customers
- Vendor Relationships
- Positive Customer Engagement
- Team Cooperation
Timeline
Counter Sales Representative
Ferguson Plumbing Supply
08.2021 - 11.2022
Assistant Manager
West Marine
04.2015 - 06.2021
Wholesale Representative
West Marine
07.2013 - 03.2015
Sales Associate
West Marine
02.2011 - 07.2013
Associate of Science - Emergency Medical Technology
Mt San Antonio College