Summary
Overview
Work History
Education
Skills
Timeline
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Bret Oakley

Morrisville,NC

Summary

With 14 years of experience in testing across multiple fields, I have worked with hard drives, motherboards, vaccines, wireless smart devices, and third-party iOS and Android apps, among others. This diverse background has given me a deep understanding of the best testing practices that can be applied across different disciplines. I excel at identifying and documenting bugs, failures, and usability issues. I am also a passionate gamer and have a strong understanding of game design and game engine concepts.

Overview

15
15
years of professional experience

Work History

Senior Laboratory Technician

UL Research Triangle Park (RTP)
05.2022 - Current
  • Led interoperability testing for Bluetooth headsets, speakers, earbuds, and car infotainment systems when paired with a smart phone.
  • Led customer-directed testing for Verizon at UL, ensuring that all smartphones sold in their stores met power management performance criteria.
  • Partnered with Google to enhance and expand testing for their Fast Pair certification program at UL, ensuring improved reliability and seamless device connectivity.
  • Mentored and trained new technicians, so they could understand and follow testing procedures, and safe equipment operation.
  • Maintained specialized lab equipment, upheld quality and safety standards.

Test Engineer

UL West Palm Beach, FL
05.2018 - 05.2022
  • Developed detailed testing procedures for clients aiming to enhance the reliability and performance of their iOS and Android applications for smart devices.
  • Developed procedures for log gathering and data analysis to provide to clients to help identify trends and document issues.
  • Collaborated with Whirlpool’s engineering teams to create a more reliable and easier onboarding experience for users of their Home Smart Appliances.
  • Collaborated with Carrier’s QA team to create a monthly testing process to be executed by UL, with the goal of reducing bugs and identifying trends with their Smart Home Thermostats.

Test Technician

UL West Palm Beach, FL
08.2016 - 05.2018
  • Tested our Bluetooth and Wi-Fi IOP test suite.
  • Captured and analyzed over-the-air traces of Bluetooth and Wi-Fi protocols to document wireless failures.
  • Performed mechanical testing on screen protectors and case protectors to evaluate durability and compliance with industry standards.
  • Assessed efficiency, thermal behavior, and overall battery performance of lithium-ion powered devices.

Systems Test Technician

Dell Technologies (EMC)
01.2010 - 01.2016
  • DAE Technician (2014 – 2015) – Set up and launched stress and configuration tests for hard drives, troubleshooting failures and determining corrective actions.
  • ESS Technician (2012 – 2013) – Operated Environmental Stress Simulation (ESS) chambers, diagnosing motherboard failures and collaborating with engineers to minimize test reruns.
  • Material Handler / Cab Builder (2010 – 2012) – Assembled Clariion computer storage cabinets, securing materials, connecting cables, and preparing units for testing.

Education

Associate’s Degree - Computer Science – Video Game Design and Development

Full Sail University
01.2004

Certificate - Digital Animation & Digital Arts

Living Arts College
01.2000

Skills

  • Testing Best Practices – Establishing clear test objectives, maintaining reproducibility, and ensuring accurate documentation
  • Failure Analysis – Identifying root causes, documenting steps to reproduce, and collaborating with engineers for resolution
  • Software & Tools – Microsoft Suite (data reporting), Oracle (database management), FileMaker (custom database solutions), Wireless Protocol Suite (wireless communication analysis), Python (scripting & automation), Jira (Bug tracking)
  • Computer hardware and software proficiency
  • Gamer for Life

Timeline

Senior Laboratory Technician

UL Research Triangle Park (RTP)
05.2022 - Current

Test Engineer

UL West Palm Beach, FL
05.2018 - 05.2022

Test Technician

UL West Palm Beach, FL
08.2016 - 05.2018

Systems Test Technician

Dell Technologies (EMC)
01.2010 - 01.2016

Certificate - Digital Animation & Digital Arts

Living Arts College

Associate’s Degree - Computer Science – Video Game Design and Development

Full Sail University

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Bret Oakley