Bret Stephenson

• Oversee the day-to-day operations in the paint bay and blaster area.
• Coordinate and manage all aspects of shipping within the company which includes internal and external movement.
• Lead daily shipping meetings with upper management and project managers to ensure timely deliveries and customer satisfaction.
• Lead several departments to ensure product quality and work efficiency is at a maximum level.
• Ensure DOT compliance is being met with all assets and drivers of the company.

• Identified and qualified new business opportunities through targeted outreach, scheduling meetings to advance engagement.
• Plans, coordinates, and conducts sales presentations to inform, persuade, educate, and close business; interacts with programs to learn purchasing options, limitations, and capabilities.
• Coordinated with multiple freight carriers to ensure timely, cost-efficient, and damage-free deliveries across US, Canada, and Mexico.
• Managed freight processes from initiation to completion, ensuring efficient logistics and seamless operations.
• Manages multiple accounts which total $250,000 in gross revenuenue per month with excellent customer service, attention to detail and help provide cost savings.

• Managed pricing data across multiple product lines and categories.
• Collaborated with sales teams to develop competitive pricing strategies.
• Analyzed market trends to adjust pricing structures accordingly.
• Coordinated with vendors to obtain cost information for accurate pricing.
• Updated pricing databases and ensured data integrity across platforms.

Customer Service Team Lead

• Led customer service team to enhance support efficiency and satisfaction.
• Trained new staff on company policies and customer service techniques.
• Implemented company processes to effectively resolve customer service issues.

Renew Truck Driver

• Operated long-haul trucks to transport goods across regions efficiently.
• Conducted pre-trip inspections to ensure vehicle safety and compliance.
• Maintained accurate logbooks for hours of service and mileage tracking.