Over 7 years of experience as delivery person working with small to large companies. Work hard to meet or exceed employer and customer expectations. Interact well with team and share advice and tips. Embrace shifting schedules and delivery routes. Always handle frustrated customers with professionalism and positive attitude. Highly-skilled Courier successful in providing quality service and completing on-time deliveries. Cross-trained in all aspects of shipping and deliveries. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Courier
Amazon
60 East 42nd Street New York, N.Y.,10165
07.2018 - Current
Enhanced customer satisfaction through timely deliveries and professional communication with clients.
Collected payments from customers for packages delivered and provided receipt to use as proof of transaction.
Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
Properly documented all specimens received using [Software].
Loaded and unloaded packages onto delivery vehicles for proper storage and handling.
Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
Ensured the safety of packages by properly handling fragile items during transportation and storage.
Followed safety procedures and regulations to protect packages and vehicles.
Communicated with dispatch and customers for accurate delivery information.
Safely loaded items into delivery vehicle to minimize damage while in transit.
Verified delivery details with clients upon arrival, confirming accuracy before completing transactions.
Utilized GPS navigation systems to navigate faster routes.
Delivered packages to customer doorsteps and business offices.
Improved delivery efficiency by mapping optimal routes and prioritizing tasks based on urgency.
Verified package information to check for accuracy and completeness.
Logged delivery information in tracking systems to enable real-time delivery status.
Utilized GPS technology for precise navigation, minimizing delays and optimizing route planning.
Escalated issues to supervisor for immediate remediation.
Assisted with loading and unloading shipments from vehicles to reduce the risk of damage during transit process.
Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
Tracked packages using barcode scanners to maintain an updated record of shipment statuses.
Self-motivated, with a strong sense of personal responsibility.
Organized and detail-oriented with a strong work ethic.
Demonstrated respect, friendliness and willingness to help wherever needed.
Contacted customers to confirm delivery details and locations.
Promoter/Public Relations person
Bret P. Woodard
01.2009 - Current
Excellent knowledge of promoting/advertising clients using social media Facebook, Tumblr, Twitter and Instagram
Creating mix music CD’s for public and private events as well as for personal clients
Creating and mixing new beats for background music.
Stocker/unload
Toy-R-Us
10.2016 - 12.2017
Unload inventory form truck
Stock sleeves with appropriate products
Cleaning up and breaking down empty boxes
Run through: assure sleeves were fully stocked and neat
Equipment used: Jack, flat bed and compacter.
Greeted store customers and discussed needs.
Moved cardboard, plastic ties, and other debris from unboxing to trash.
Maintained tidy and clean work areas to promote optimal productivity and safety standards.
Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
Monitored inventory levels in stockrooms and alerted management to any discrepancies.
Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.
Safely and securely loaded items to prevent damage during transport.
Assisted customers with special requests, enhancing their shopping experience at the store.
Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
LIRR Customer Counter
Good Temps
06.2013 - 08.2016
Received email work schedule, detailing train itinerary
Setting up my route and coordinating train times to insure I meet each train
Riding several train throughout long island, Queens and Brooklyn
Preformed a head count of passengers & train cars
Tallying up head counts and trains to report back at end of day.
Office clerk/clerical Worker
Clean space
01.2010 - 12.2011
Answering all phone calls and taking accurate messages
Compiled, sorted and prepared incoming and outgoing mail
Scheduled appointments, photocopied, filed and faxed important documents
Responsible for filing magazines, prepared and typed memos and letter
Initiated telephone sales through cold calls, performed data entry; handled all storage items
Responsible for delivering products to sister sites and USPS Main site.
Education
Recording and Audio Tech - Recording Audio Technology
Harlem School of The Arts
645 St. Nicholas Avenue, New York, NY 10030
09.2010
High School Diploma -
City As High School
16 Clarkson Street, New York, NY 10014
06.2009
Intro to Digital Recording/Course Completed - Digital Recording
Harlem School of The Arts
645 St. Nicholas Avenue, New York, NY 10030
08.2008
Skills
HIPAA Compliance
Time Sensitive Deliveries
Local routes
Deadline Adherence
Heavy Lifting
Handheld scanning devices
Route Planning
GPS Navigation
Package pickup and delivery
Delivery Management
Local geography knowledge
Package Delivery and Pick-up
Time Management
Attention to Detail
Working Independently
Package handling
Summary Of Experience
Stocker/unload, Unload inventory form truck, Stock sleeves with appropriate products, Cleaning up and breaking down empty boxes, Run through: assure sleeves were fully stocked and neat, Equipment used: Jack, flat bed and compacter
LIRR Customer Counter, Received email work schedule, detailing train itinerary, Setting up my route and coordinating train times to insure I meet each train, Riding several train throughout long island, Queens and Brooklyn, Preformed a head count of passengers & train cars, Tallying up head counts and trains to report back at end of day
Promoter/Public Relations person, Excellent knowledge of promoting/advertising clients using social media Facebook, Tumblr, Twitter and Instagram, Creating mix music CD’s for public and private events as well as for personal clients, Creating and mixing new beats for background music
Office clerk/clerical Worker, Answering all phone calls and taking accurate messages, Compiled, sorted and prepared incoming and outgoing mail, Scheduled appointments, photocopied, filed and faxed important documents, Responsible for filing magazines, prepared and typed memos and letter, Initiated telephone sales through cold calls, performed data entry; handled all storage items, Responsible for delivering products to sister sites and USPS Main site
References
References are available on request.
Timeline
Courier
Amazon
07.2018 - Current
Stocker/unload
Toy-R-Us
10.2016 - 12.2017
LIRR Customer Counter
Good Temps
06.2013 - 08.2016
Office clerk/clerical Worker
Clean space
01.2010 - 12.2011
Promoter/Public Relations person
Bret P. Woodard
01.2009 - Current
Recording and Audio Tech - Recording Audio Technology
Harlem School of The Arts
High School Diploma -
City As High School
Intro to Digital Recording/Course Completed - Digital Recording