Bretly Mishoe
Thomasville,NC
Summary
High School Graduate with 7+ years Customer Service experience. Proficient with Microsoft Word, Excel, & PowerPoint. Committed to maintaining professional relationships to increase profitability and drive business results. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Customer Service Representative and Sales
CAPA Auto Sales
High Point, NC
01.2018 - 09.2022
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Expanded customer base through targeted prospecting and networking efforts.
- Logged reports, expenses, receipts, and sales in company database.
- Located merchandise across various stores to address customer needs.
- Developed and grew leads through repeat business and customer referrals.
- Contributed to event marketing, sales and brand promotion.
Kitchen Prep Cook
Burger King
Thomasville, NC
05.2016 - 01.2018
- Enhanced kitchen efficiency by preparing ingredients and assembling dishes according to recipes.
- Streamlined dish assembly with proper portioning and presentation, contributing to consistent quality.
- Assisted in training new hires, sharing expert knowledge and techniques for improved performance.
- Maintained high sanitation standards, adhering to local health department guidelines and ensuring food safety.
- Ensured timely completion of prep tasks, enabling smooth service during peak hours.
- Contributed to a positive team environment through effective communication and collaboration with staff members.
Education
High School Diploma -
06.2006
Skills
- Paperwork Processing
- Appointment Scheduling
- Product Knowledge
- Data Entry
- Active Listening
- Critical Thinking
- Customer Service
- Label & Filing
- Payment Processing
- Networking/Advertising
Additional Information
A highly skilled individual with 7+ years of experience in customer service, seeks a customer service position. Coming with excellent written and verbal communication skills to utilize in handling customers' inquiries and complaints.
Certification
- Sales Representative License - 2018 to 2022
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Customer Service Representative and Sales - CAPA Auto Sales
01.2018 - 09.2022
Kitchen Prep Cook - Burger King
05.2016 - 01.2018
Brittain Academy - High School Diploma,