Brett Anderson
Hanover,US
Summary
Forward-thinking Leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Fulfillment Expert
Target
08.2025 - Current
- Pulled orders quickly to maintain demanding productivity goals.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Followed safety protocols to minimize workplace accidents.
- Worked productively with customers to meet order requirements and service expectations.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Store Fulfillment Coach (Management)
Walmart
04.2021 - 07.2025
- Transitioned to the future of retail with Store Fulfillment.
- Managed up to 90 associates.
- I am directly responsible for the health of the business and driving success.
- Grew sales from 11M in 2021 to 16.8M by 2024, with 2025 up 14%.
- Increased order volume from 95k orders in 2021 to 172k in 2024, with 2025 up 31%
- Rebuilt area culture and reduced turnover from over 100% to 37% while increasing performance metrics.
Stocking Coach (Management)
Walmart
10.2020 - 04.2021
- Ownership of total store stocking procedures to ensure a seamless store stocking experience for all channels of the total box, $114M in sales.
- Ownership of planning and executing results as well as team hiring, training, and performance feedback discussions.
- Manage process freight flow to better improve ideas for customers and associates.
Front End Assistant Manager, Promotion Coach
Walmart
07.2019 - 10.2020
- Transitioned to a Front End role to expand my overall leadership growth.
- Responsible for addressing the last line of defense for the customer experience and owning total results.
- Piloted a new program of new management titles, procedures and work expectations.
- Directly responsible for 120 associates and up to 10 supervisors.
- Ensure all procedures, including financial processes are executed per company guidelines.
- Have a strong presence in all store interviews/hiring which was roughly over 300 associates.
Asset Protection Assistant Store Manager
Walmart
10.2014 - 07.2019
- Over $500k in total store shrink reduced over the course of 5 years.
- Refreshed policy procedures for Direct-Store-Delivery as well as the Claims department processes.
- Shrink mitigation through external theft apprehensions and internal theft investigations.
- Wicklander-Zulawski Certification.
- Trained all new hires on safety and shrink procedures to create a better culture.
- Total store safety numbers improved resulting in less customer and associate accidents saving thousands of dollars every year, which increased overall profit.
- Provided training sessions on security protocols to staff members as required.
- Established communication networks between departments in order to facilitate efficient response times in case of an emergency.
Loss Prevention Specialist, Multi-Site
Associated Wholesalers Inc
01.2013 - 08.2014
- Travel to 4 corporate stores and Distribution Center.
- During each visit, I walked the store for routine floor surveillance to detect shoplifters.
- Completion of 2 monthly store pharmacy audits for class II narcotics.
- Safety & sanitation audit for each store, then partner with management on issues discovered.
- Conducted associate interviews when possible internal theft occurred.
- Implemented a store shrink log for better tracking of merchandise.
- Attended and Pennsylvania Food and Merchants Association meetings as well as Pennsylvania Regional Task Force meetings.
Loss Prevention Lead
Sears
01.2012 - 01.2013
- Protect the assets of the store, reduce shrink from external/internal reasons, promote a safe work environment, culture, and build a partnership with the store management.
- I also conducted various weekly and monthly audits, and formed store safety and shrink committees.
- At Sears, I managed to lower the shrink from $150+thousand dollars to under $35,000 over the course of a year by implementing and reinforcing policies.
- Analyzed data from various sources to identify patterns of theft or fraud.
- Utilized strong analytical skills to develop strategies for minimizing losses due to theft or fraud.
Loss Prevention Supervisor
Kohls
01.2010 - 01.2012
- Protect assets, oversight of store operations
- I heavily tracked returns and exception reports for dishonest theft by customers and or associates.
- Cash shortage resolutions
- Created comprehensive reports summarizing findings from investigations, audits, or other activities related to loss prevention.
- Conducted investigations into suspicious activity, including interviewing witnesses and suspects, analyzing evidence, and preparing detailed reports.
Lead/ Electronics Pantry Dept
K Mart
01.2008 - 01.2010
- At K Mart my responsibilities included: the unload management of trucks and processing freight.
- I implemented a backroom locator program to easily locate freight for easy access.
- When I arrived at the store, the freight in the back room was all disorganized and was a key concern for inventory.
- Besides working in the back room I was in direct charge of the consumable departments- pantry, paper/chemical.
- I would also assist in the management of several other departments- Toys, Electronics, HBA, DIY, Sporting Goods, Automotive, Domestics.
- I was an integral piece in the positive layaway business as I organized the process for storage.
- Lastly, I assisted the in store Loss Prevention Manager many times as the witness to apprehensions as well as helping maintain surveillance on the sales floor.
Education
Associate in Science (A.S.) -
Carroll Community College
Westminster, MDBachelor of Business Administration - undefined
Southern New Hampshire University
US07-2024
Skills
- Scheduling and time management
- Delegation and supervision
- Decision-making capacity
- Staff training and development
Certification
- Food Handler Certification
- Wicklander-Zulawski
Timeline
Fulfillment Expert
Target
08.2025 - Current
Store Fulfillment Coach (Management)
Walmart
04.2021 - 07.2025
Stocking Coach (Management)
Walmart
10.2020 - 04.2021
Front End Assistant Manager, Promotion Coach
Walmart
07.2019 - 10.2020
Asset Protection Assistant Store Manager
Walmart
10.2014 - 07.2019
Loss Prevention Specialist, Multi-Site
Associated Wholesalers Inc
01.2013 - 08.2014
Loss Prevention Lead
Sears
01.2012 - 01.2013
Loss Prevention Supervisor
Kohls
01.2010 - 01.2012
Lead/ Electronics Pantry Dept
K Mart
01.2008 - 01.2010
Bachelor of Business Administration - undefined
Southern New Hampshire University
Associate in Science (A.S.) -
Carroll Community College