KAREN ZIMMERMAN
Hanover,USA
Summary
Dedicated Certified Clinical Medical Assistant with 10 years of experience in diverse healthcare settings. Skilled in vital sign measurements, electrocardiograms, and patient record management, ensuring HIPAA compliance. Led coordination of patient care and collaboration with interdisciplinary teams to improve outcomes. Focused on delivering compassionate support and education, maintaining a safe and organized clinical environment.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Recovery Support Specialist
Treatment X
Abbottstown, Pennsylvania
04.2026 - Current
- Facilitated group discussions to promote shared experiences and healing.
- Provided emotional support to individuals in recovery programs.
- Maintained accurate documentation of client interactions and progress notes.
- Participated in training sessions to enhance support skills and knowledge.
- Assisted clients in completing necessary forms and documentation accurately.
- Collaborated with team members to streamline intake procedures and improve efficiency.
- Maintained positive attitude and effectively de-escalated clients during crisis situations.
Elderly Caregiver
Care.com
Adams and york county, Pa
07.2025 - 04.2026
- Assisted clients with daily living activities and personal hygiene tasks.
- Provided companionship and emotional support to enhance client well-being.
- Prepared nutritious meals tailored to individual dietary needs and preferences.
- Communicated regularly with family members regarding client status and needs.
- Responded quickly in emergency situations in a calm manner.
Certified Clinical Medical Assistant
UPMC Pinnacle
York, Pa
02.2025 - 07.2025
- Facilitated patient examinations by assisting physicians during procedures and assessments.
- Accurately collected and documented patient medical histories for comprehensive records.
- Prepared examination rooms with essential medical supplies and equipment to ensure readiness.
- Conducted patient intake, including vital sign measurements and medical history collection.
- Executed laboratory specimen collections, such as urine samples and throat swabs, adhering to standards.
- Administered medication under physician or nurse practitioner supervision, following safety protocols.
- Engaged in continuing education courses to enhance clinical medical assisting skills.
Certified Medical Assistant
Family Health Associates
York, Pa
06.2023 - 02.2025
- Administered injections, immunizations, and medications per physician instructions.
- Communicated effectively with patients to address concerns and provide support.
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Answered patient calls promptly and directed inquiries to the appropriate department when needed.
- Prepared specimens for laboratory testing and performed routine laboratory tests.
- Assisted in minor surgical procedures such as suturing lacerations or removing stitches under the direction of a physician.
Direct Support Professional PRN
Merakey
York, Pa
01.2022 - 06.2024
- Supported individuals with daily living activities and personal care routines.
- Assisted clients in developing social skills and building relationships.
- Facilitated recreational activities to enhance client engagement and enjoyment.
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
- Accompanied individuals on outings to promote independence and integration into the community.
- Used approved crisis intervention techniques in emergency situations.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
Caregiver
Care.com
Gettysburg, Pennsylvania
03.2021 - 06.2023
- Provided compassionate care and companionship to clients in their homes.
- Assisted clients with daily living activities and personal hygiene needs.
- Supported clients with mobility assistance and transportation to appointments.
- Supported bathing, dressing and personal care needs.
- Maintained clean and well-organized environment for client happiness and safety.
Certified Medical Assistant
UPMC Pinnacle
Littlestown, Pennsylvania
03.2021 - 12.2022
- Assisted healthcare providers with patient examinations and medical procedures.
- Collected and documented patient medical histories and vital signs accurately.
- Educated patients on medication usage and health management techniques.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Conducted diagnostic tests such as EKGs or hearing screenings in accordance with established protocols.
- Answered patient calls promptly and directed inquiries to the appropriate department when needed.
- Prepared specimens for laboratory testing and performed routine laboratory tests.
- Collected urine samples from patients for drug screens or pregnancy tests when necessary.
- Interviewed patients to verify information, record medical history and confirm purpose of visit.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Certified Medical Assistant
Advanced Endoscopy & Surgical Center
Columbia, Maryland
10.2018 - 03.2020
- Managed patient scheduling and appointment confirmations for optimal clinic flow.
- Assisted healthcare providers with patient examinations and medical procedures.
- Collected and documented patient medical histories and vital signs accurately.
- Operated endoscopy equipment and maintained cleanliness of instruments.
- Educated patients on pre-procedure instructions and post-procedure care.
- Assisted physicians with endoscopic procedures such as esophagogastroduodenoscopies, colonoscopies, sigmoidoscopies, enteroscoies and biopsies.
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
Education
Certified Medical Assistant -
Carroll Community College
Westminister, MD01.2015
Psychology - some college
Anne Arundel Community College
Arnold, MDHigh school diploma or GED -
Northeast High
Pasadena, MDSkills
- Patient care
- Medical assisting
- Patient intake
- Patient scheduling
- Care documentation
- Care plans
- Medication administration
- Patient observation
- Patient mobility assistance
- Dressing assistance
- Ostomy care
- End-of-life care
- Dementia care
- Memory care
- Senior care
- Behavioral health
- Home care experience
- Hospice care
- Hospice experience
- Family medicine
- Primary care
- Outpatient
- Clinical assessment
- Vital signs
- Basic life support
- Emergency response preparedness
- Immunization administration
- EKG administration
- Ear irrigation
- Skin care
- Toileting assistance
- Bathing assistance
- Meal preparation
- Meal assistance
- Phone triage
- Prior authorization
- Insurance authorizations
- Insurance verification
- Billing processes
- Medical scheduling
- Medical records
- EMR systems
- EHR management
- Healthcare technology
- Healthcare software
- Technical Proficiency
- Computer literacy
- Microsoft Office
- Microsoft Word
- Microsoft Outlook
- Productivity software
- Typing
- Data entry
- Computer operation
- Computer skills
- Clerical experience
- Organizational skills
- Leadership
- Training & development
- Interdisciplinary teamwork
- Problem solving
- Communication skills
- Emotional support
- Working with geriatric patients
- Processing cash transactions
- CLIA regulations
- HIPAA compliance
- Patient confidentiality
- Medical terms
- Medical terminologies
- Specimen collection
- Specimen management
- Sterilization techniques
- Documentation review
- Live-in employment
- Direct patient care
- Technical Proficiency
- Time management
- Customer service
- Working with geriatric patients
- Sterilization techniques
- Insurance authorizations
- Insurance verification
- Medical terminologies
Certification
- BLS Certification, Present
- Certified Medical Assistant, Present
- CPR Certification, Present
Languages
English
Timeline
Recovery Support Specialist
Treatment X
04.2026 - Current
Elderly Caregiver
Care.com
07.2025 - 04.2026
Certified Clinical Medical Assistant
UPMC Pinnacle
02.2025 - 07.2025
Certified Medical Assistant
Family Health Associates
06.2023 - 02.2025
Direct Support Professional PRN
Merakey
01.2022 - 06.2024
Caregiver
Care.com
03.2021 - 06.2023
Certified Medical Assistant
UPMC Pinnacle
03.2021 - 12.2022
Certified Medical Assistant
Advanced Endoscopy & Surgical Center
10.2018 - 03.2020
Certified Medical Assistant -
Carroll Community College
Psychology - some college
Anne Arundel Community College
High school diploma or GED -
Northeast High