Highly motivated, hard-working employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Tour Guide
Wonder World Cave & Adventure Park
San Marcos, TX
06.2024 - 07.2024
Greeted visitors upon arrival, answered questions regarding tours, travel plans or local area attractions.
Led daily tours for groups of up to 50 people.
Maintained a positive attitude and enthusiasm when interacting with guests.
Ensured visitors had an enjoyable experience by providing interesting facts and stories related to tour sites.
Followed safety protocols at all times while guiding guests through the tour areas.
Worked closely with colleagues in order to provide a high level of service throughout the duration of the tour.
Barista
The Bubble Tea Factory
Boerne, TX
06.2021 - 01.2024
Organized workstations efficiently so that tasks could be completed quickly during peak hours.
Trained new baristas on company policies and procedures regarding food handling safety standards.
Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
Prepared and served coffee, espresso drinks, blended coffees and teas.
Followed health, safety and sanitation guidelines to pass state inspections.
Stocked shelves with ingredients needed to make coffee drinks.
Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
Operated cash registers to process customer payments.
Cave Tour Guide as Well as Gift Shop Retailer at Penns Cave and Wildlife ParkCave Tour Guide as Well as Gift Shop Retailer at Penns Cave and Wildlife Park