Brett Blasco
Las Vegas,NV
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Solar Installer
Naylor Solar Specialists
10 2023 - Current
- Install solar panels and plumbing on roofs for pool heating.
- Plumbing to connect electrical panels and up the side of the house to the rooftop.
- Plumb bypass on pool equipment.
- Wire solar sensor, water sensor, control boxes, and actuators to the main pool panel.
- Provide excellent customer service and sell customers products as needed.
- Service damaged and leaking panels.
Solutions Specialist
Verizon Wireless
01.2022 - 09.2023
- Conducted troubleshooting and diagnostic procedures on customer devices.
- Answered customer questions about billing, account issues and upgrade possibilities.
- Recommended new products and services to customers.
- Resolved customer issues quickly and efficiently to enhance overall customer satisfaction ratings.
- Leading representative in sales metrics at store and district level.
- Trained and mentored new sales representatives.
Store Manager
Gowireless
07.2018 - 01.2022
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Swimming Pool Service Technician
Brett Blasco Pool Service
03.2019 - 12.2019
- Vacuumed pool using to remove dirt, debris and contaminants at bottom of pool.
- Inspected pool equipment and verified proper functionality to maintain safety standards.
- Obtained water readings and adjusted water chemistry to keep pool clean and sanitized.
- Brushed pool walls and floors to reduce algae and slime formation and prevent staining.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Developed advertising tactics and implemented new solutions for increased company awareness.
- Purchased equipment and supplies.
- Built successful business of 30 accounts from scratch.
Seaman Recruit
US Navy
05.2018 - 06.2018
- Completed routine cleaning and sanitization of compartment and equipment.
- Complied with uniform regulations and standards of conduct established company.
- General Discharge from Boot Camp due to Scoliosis.
Rideshare Driver
Lyft
03.2018 - 05.2018
- Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
- Followed company guidelines and policies when interacting with passengers.
- Built and maintained positive relationships with passengers by providing friendly and professional service.
- Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
Route Service Representative
Krispy Kreme
10.2017 - 03.2018
- Maintained positive relationships with customers using good communication and follow-through abilities.
- Displayed products properly at customer sites and according to company specifications and policies.
- Received, counted and inspected inventory for delivery.
- Inspected and loaded delivery trucks and picked up customer returns.
- Logged mileage, stops, orders and carton counts for each route.
Sales Chat Agent
Qualfon USA
12.2016 - 09.2017
- Responded to customer inquiries and provided accurate information about products and services via live chat.
- Handled inbound customer chat conversations from T-Mobile.
- Utilized sales techniques to build customer interest and close sales.
Customer Service Manager
Walmart
10.2014 - 12.2016
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Took ownership of customer issues and followed problems through to resolution.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Quickly and accurately counted drawers at start and end of each shift.
Education
No Degree - Business
Pearson Accelerated Pathways
No Degree - Business
Chaffey College
Rancho Cucamonga, CANo Degree - General Studies
North Idaho College
Coeur D'alene, IDHigh School Diploma -
Glendora High School
Glendora, CA05.2014
Skills
- Pricing Quotes
- Safety Regulations
- Suggestive Selling
- New Hire Training
- Managing Operations and Efficiency
- Complex Problem-Solving
- Assignment Delegation
- Regulatory and Legal Compliance
- Safe Vehicle Operations
Timeline
Solutions Specialist
Verizon Wireless
01.2022 - 09.2023
Swimming Pool Service Technician
Brett Blasco Pool Service
03.2019 - 12.2019
Store Manager
Gowireless
07.2018 - 01.2022
Seaman Recruit
US Navy
05.2018 - 06.2018
Rideshare Driver
Lyft
03.2018 - 05.2018
Route Service Representative
Krispy Kreme
10.2017 - 03.2018
Sales Chat Agent
Qualfon USA
12.2016 - 09.2017
Customer Service Manager
Walmart
10.2014 - 12.2016
Solar Installer
Naylor Solar Specialists
10 2023 - Current
No Degree - Business
Pearson Accelerated Pathways
No Degree - Business
Chaffey College
No Degree - General Studies
North Idaho College
High School Diploma -
Glendora High School
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