Brett Bollinger
Colorado Springs,CO
Summary
Highly skilled sales professional and business owner. Successful in cultivating and servicing new revenue sources while managing relationships with existing clientele. Major strengths include communication and interpersonal skills, problem-solving and customer relations. A flexible, self-starting team player with strong planning, follow-up and organizational skills, who combines motivation, tenacity and sales dynamics with a commitment to customer satisfaction and company goals.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Consultant Project Manager
Atkinson Consulting
2025.05 - Current
- Reviewed Hermit’s Peak/Calf Canyon Fire claims to determine eligibility and quantify compensation.
- Navigated claimants through the claims process.
- Managed claimant relationships, ensuring satisfaction through proactive engagement and issue resolution.
Chief Operating Officer
Puppetmaster Productions
2020.06 - Current
- Led operational strategy development to enhance production efficiency and reduce turnaround times.
- Oversaw project management initiatives, ensuring alignment with company goals and timely delivery of projects.
- Streamlined resource allocation processes, optimizing staff utilization and minimizing operational costs.
- Implemented performance metrics to track operational success and drive continuous improvement initiatives.
- Oversaw day-to-day operations to keep organization running smoothly while meeting business goals.
Owner
Dream Big, Inc.
2007.12 - 2020.06
- Independent Contractor for Avis/Budget Group
- Opened and operated auto rental agency
- Increased sales and revenue year over year
- Grew start-up location to over $1,000,000 revenue annually
- Responsible for employee hiring, training, review, scheduling, and disciplinary action
- Generate new accounts, maintain customer loyalty by providing exceptional customer service
Owner
Sambay, Inc.
2004.05 - 2007.11
- Independent Contractor for Avis/Budget Group
- Saved "distressed location"
- Increased revenue from approximately $400,000 to over $725,000 annually
- Generated new accounts, maintained customer loyalty by providing exceptional customer service
Branch Manager
Enterprise Rent A Car
1999.08 - 2004.04
- Responsible for employee development
- Oversaw fleet growth and profitability
- Maintained highest-quality customer service
- Top performer in ancillary sales three years in a row
- Earned three promotions
Education
Bachelor's - Communications
Pepperdine University
Malibu, CA04.1997
Skills
Communication Skills
Front Desk
Sales Experience
Marketing
Management Experience
Leadership
Salesforce
Project management
Operational strategy
Performance metrics
Budget management
Customer service excellence
Sales growth strategies
Employee training
Team leadership
Claims processing
Planning and scheduling
Team collaboration
Verbal and written communication
Relationship building
Customer relations
Advanced problem solving
Task prioritization
Client relations
Inventory control
Customer relations specialist
Requirements gathering
Certification
Driver's License
DHS Security Clearance
Personal Information
- Driving License: Driver's License
- Work Permit: Authorized to work in the US for any employer
- Visa Status: Authorized to work in the US for any employer
Timeline
Consultant Project Manager
Atkinson Consulting
2025.05 - Current
Chief Operating Officer
Puppetmaster Productions
2020.06 - Current
Owner
Dream Big, Inc.
2007.12 - 2020.06
Owner
Sambay, Inc.
2004.05 - 2007.11
Branch Manager
Enterprise Rent A Car
1999.08 - 2004.04
Bachelor's - Communications
Pepperdine University