Brett Burlingame
Marhofer Auto Family
North Canton,OH
26
years of professional experience
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking a proactive approach to identifying and addressing issues, with a focus on optimizing processes and supporting team objectives.
Work History
Finance Manager
2 Months- Collaborated with sales teams to create tailored financing solutions for diverse client needs.
- Streamlined loan processing procedures, reducing turnaround time for customer approvals.
- Developed relationships with banks and financial institutions to secure competitive loan rates for clients, enhancing customer satisfaction and loyalty.
- Processed loan applications and monitored progress from start to finish.
- Identified opportunities to cross-sell and upsell loan products to customers.
- Collaborated with sales managers to develop effective strategies for overcoming financial obstacles during vehicle negotiations.
- Optimized dealership revenue by identifying opportunities for additional product offerings such as extended warranties and insurance packages.
- Negotiated with lenders to obtain approvals for challenging credit profiles, expanding customer base.
- Supported sales objectives, collaborating with sales team to identify opportunities for finance-related upsells.
- Maintained compliance with all regulatory requirements, ensuring all finance agreements met state and federal guidelines.
Auto Sales and Finance Manager
5 Years 4 Months- Developed financing strategies to optimize vehicle sales and enhance customer satisfaction.
- Analyzed credit applications to determine eligibility and risk assessment for customers.
- Managed relationships with lenders, negotiating terms and conditions to benefit dealership operations.
- Implemented training programs for staff on financial products and compliance regulations.
- Ensured accuracy in documentation and adherence to financial policies and regulations.
- Developed strong relationships with banks, credit unions, and other lending institutions to secure the best financing options for customers.
- Ensured compliance with federal regulations and company policies regarding automotive financing transactions.
- Maximized profitability by negotiating and structuring optimal automotive financing deals.
- Provided exceptional customer service by addressing inquiries promptly, resolving issues efficiently, and maintaining open communication throughout the financing process.
- Maintained an organized workflow by prioritizing tasks effectively managing multiple client files simultaneously ensuring timely processing of all transactions.
Auto Sales and Back Up Finance Manager
7 Months- Complete a thorough needs assessment to build rapport and understand customer needs and wants.
- Answer inbound sales calls and set appointments.
- Prepared preliminary loan documents and entered credit applications, facilitating efficient financing processes.
- Promote and offer a thorough explanation of aftermarket products to all customers.
- Attend sales meetings and set monthly sales goals and action plans to achieve them.
- Prepare preliminary loan documents and enter credit applications.
- Monitored contracts in transit to ensure timely booking and funding, contributing to streamlined operations.
- Promoted and explained aftermarket products to customers, enhancing overall sales and customer satisfaction.
Finance Manager **Laid off due to COVID**
2 Months- Delivered exceptional guest experience during purchase process and conducted follow-up.
- Enhanced sales team skills through continuous training initiatives.
- Complete all necessary training required by the manufacturer and dealership.
- Complete all necessary state and legal documents maintaining compliance.
- Monitored contracts in transit to ensure timely booking and funding.
- Explained aftermarket products thoroughly to customers to enhance their understanding and satisfaction.
Auto Sales & Finance Manager
2 Years 8 Months- Finance Manager at Marhofer Nissan AFIP Certified
- Assessed customer requirements and interests to effectively match them with suitable vehicle models.
- Understand requirements and interests to match customers to various models.
- Demonstrate vehicle features and benefits and accompany on test drives.
- Followed up with customers post-sale to ensure complete satisfaction with vehicle and overall buying experience.
- Managed financial transactions and customer financing options at Marhofer Nissan.
- Delivered exceptional guest experiences throughout purchase process and conducted follow-up to maintain satisfaction.
Senior Sales Representative
2 Years- Engaged in inside sales with wholesale distributors in the eastern United States to enhance market reach.
- Developed and maintained strong relationships with key accounts to drive customer loyalty.
- Implemented strategic sales initiatives that increased market share within competitive landscape.
- Analyzed market trends to identify new business opportunities and enhance product offerings.
Merchandiser
1 Year- Placed orders with assigned vendors, achieving a 99.45% fill rate.
- Reduced dead inventory to 0.05%.
- Place orders with assigned vendors and maintain a 99.45% or better fill rate.
- Processed new item stock requests, drop ships, and special orders to support inventory turnover.
- Communicated with warehouse and operations to enhance efficiency in receiving and warehousing.
- Monitored current market costs to ensure competitive pricing.
- Assist Marketing Associates with product questions and sourcing.
- Review daily reports and utilize data to meet and exceed company goals.
- Meet with brokers to discuss opportunities and business reviews.
Director of Purchasing
5 Years- Increased gross profit dollars by over 20% in disposable product categories.
- Negotiated marketing programs generating over $100,000 in annual revenue.
- Increased inventory turns and decreased inventory levels maintaining over a 99% fill rate.
- Increased inventory turns while reducing inventory levels, sustaining over 99% fill rate.
- Coordinated promotions and food shows with Marketing Department to drive sales.
- Oversaw accounts receivable operations to optimize cash flow.
- Implemented and maintained company credit policies and procedures.
- Reduced bad debt to 0.5% of total sales and managed collections.
- Accounts Receivable Manager
- Increased sales within territory 30% in 5 months.
- Penetrated accounts through marketing, strategic planning and relationships.
- Trained and mentored new sales representatives.
Owner/Operator
2 Years- Directed all aspects of daily operations and staff.
Operations, Warehousing and Customer Service
5 Years- Coordinated inbound freight schedules and outbound deliveries to ensure timely logistics operations. Managed calls from customers and vendors to address inquiries and resolve issues.
- Developed and executed standard operating procedures, disaster preparedness plan, and drug testing policy to enhance operational compliance and safety.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Marketing Associate
1 Year- Planned and conducted sales and cold calls, leveraging inside and broker support to drive territory growth and enhance menu offerings.
- Boosted weekly sales by 15% compared to previous year through effective marketing.
- Developed and executed marketing campaigns to promote Sysco Foodservice offerings.
- Collaborated with cross-functional teams to enhance brand visibility and customer engagement.
- Conducted market research to identify trends and inform strategic decisions for product positioning.
Education
Graduate
Skills
Regulatory compliance
Contract preparation
Strong negotiation skills
Client Relationship Management
Team Leadership
Financial analysis
Regulatory adherence
Customer Service
Communication
Financial Document Review
Timeline
Finance Manager
Marhofer Auto Family
06.2026 - CurrentRead More
Auto Sales and Finance Manager
Fred Martin Superstore
01.2021 - 05.2026Read More
Auto Sales and Back Up Finance Manager
Kia Of Bedford
05.2020 - 12.2020Read More
Finance Manager **Laid off due to COVID**
Loudon Motors Ford
01.2020 - 03.2020Read More
Auto Sales & Finance Manager
Ron Marhofer Auto Family
05.2017 - 01.2020Read More
Senior Sales Representative
Case Farms Canton, Ohio Division
01.2015 - 01.2017Read More
Merchandiser
Sysco Foodservice of Cleveland
01.2014 - 01.2015Read More
Director of Purchasing
Atlantic Food Distributors Canton, Ohio
01.2009 - 01.2014Read More
Owner/Operator
Pizza Plus Canton, Ohio
01.2007 - 01.2009Read More
Operations, Warehousing and Customer Service
Atlantic Food Distributors, Canton, Ohio
01.2002 - 01.2007Read More
Marketing Associate
Sysco Foodservice , Cleveland, Ohio
01.2001 - 01.2002Read More
Perry High School
Graduate
Read More