Brett Carter
Seattle
Summary
Dynamic outbound distribution manager with over six years of experience in supply chain and logistics. Skilled in staff training, process optimization, and customer relationship management. Committed to driving operational excellence and achieving business objectives. Looking for mutual upward mobility.
Overview
7
7
years of professional experience
1
1
Certification
Work History
outbound distribution manager
essendant
seattle
11.2018 - Current
- Oversaw daily distribution operations to ensure efficient product flow.
- Managed inventory levels and conducted regular stock audits.
- Trained staff on safety protocols and best practices in logistics.
- Developed and implemented process improvements to enhance productivity.
- Coordinated with suppliers to streamline order fulfillment processes.
- Analyzed shipping data to identify trends and optimize routes.
- Facilitated communication between warehouse teams and management for seamless operations.
- Implemented training programs to improve team performance and compliance standards.
- Supported senior leadership by accurately reporting monthly and annual sales, P&L and staff efficiency reports.
- Managed the daily activities of distribution staff, providing guidance and support when needed.
- Prepared shipping documents such as bill of lading, invoices and packing slips.
- Collaborated with customers to resolve any disputes or complaints related to order fulfillment or returns processing.
- Tracked performance metrics such as on-time delivery rate, lead time, cost per unit shipped, identifying areas for improvement where necessary.
- Implemented quality control measures throughout the warehouse operation.
- Organized transportation routes and schedules to maximize efficiency while minimizing cost.
- Investigated discrepancies between actual stock levels and those indicated by inventory reports.
- Monitored warehouse operations, ensuring that all safety protocols were adhered to.
- Provided technical advice on packaging requirements for various types of products.
- Scheduled regular maintenance for vehicles used in delivery operations.
- Supervised the loading and unloading of trucks according to established safety guidelines.
- Maintained accurate records of shipments and inventories in accordance with company standards.
- Coordinated with other departments within the organization regarding product availability issues or delays in delivery times.
- Reviewed incoming orders for accuracy prior to shipment preparation.
- Initiated process improvements aimed at increasing productivity while reducing waste.
- Consistently met company and department objectives within budget and time constraint
- Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing personnel tasks.
- Established or monitored specific supply chain-based performance measurement systems.
- Handled departmental scheduling to maintain proper staffing for shifts.
- Identified opportunities to reduce cost and improve productivity.
- Tracked orders using functional systems and coordinated with warehouse workers to ensure proper storage and distribution of products.
- Implemented on-the-job training activities to cross-train employees on various tasks.
- Created and enforced policies and procedures for entire logistics team.
- Restructured warehouse picking locations and reserved slots to achieve maximum employee productivity.
- Developed and documented standard and emergency operating procedures for receiving and shipping products or materials.
Education
High School Diploma -
Titusville High School
Titusville, FL05-2006
Skills
- Inventory management and shipping coordination
- Quality assurance
- Process optimization
- Supply chain management
- Customer relationship management
- Staff development
- Problem solving
- Performance monitoring
- RF scanning
- Forklift operation: sit down, stand up, order picker, reach, and electric pallet jack
- Microsoft Suite
Affiliations
- play guitar
- build gunpla
- read long book sagas
Accomplishments
- PIT/PIV instructor
- AED/CCPR certified
- Certificate of giving 2024
Certification
- PIT/PIV instructor
- AED/CPR certified
Timeline
outbound distribution manager
essendant
11.2018 - Current
High School Diploma -
Titusville High School