Summary
Overview
Work History
Education
Skills
Timeline
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Brett Colca

College Graduate, Professional Mover Of Goods
Buffalo,NY

Summary

Adept at optimizing space and enhancing team efficiency, allowed me to leverage strong organizational abilities and effective communication to elevate customer satisfaction at CC Relocation Inc. Skilled in safe driving and conflict mediation, the approach significantly improved operational outcomes, demonstrating a commitment to excellence and a proactive attitude in dynamic environments.

Overview

7
7
years of professional experience
3
3
years of post-secondary education

Work History

Professional Mover

CC Relocation Inc
12.2022 - Current
  • Operated with safety and skill to avoid accidents and delays.
  • Finalized daily logs on schedule to update internal records.
  • Loaded and unloaded trucks with customer possessions or merchandise weighing various amounts.
  • Continuously sought opportunities for professional development, learning from mentors to better ability and technique.
  • Created a Database to log and store customer information to better organize the companies mission.
  • Sought out members that required assistance with tasks, such as calling clients, keeping the trucks organized, and billing details.
  • Maintained a high level of safety for both clients'' possessions and team members through proper lifting techniques and equipment usage.
  • Adapted to changing client needs or requests during moves, ensuring a seamless experience that met expectations.
  • Displayed strong attention to detail when handling fragile items, ensuring they arrived at their destination undamaged.
  • Improved customer satisfaction by efficiently packing, loading, and unloading belongings with care and precision.
  • Negotiated challenging obstacles like narrow hallways or staircases with large furniture pieces while minimizing property damage risks.
  • Followed safety protocols to prevent accidents and injuries.
  • Followed verbal and written instructions to properly move and ship products.
  • Cleaned and maintained truck and other equipment to maintain optimum working condition.
  • Inspected items for damage and reported issues to supervisor for resolution.
  • Surrounded items in cling film, padded blankets, and tape to protect from damage.
  • Disconnected and reconstructed furniture by removing headboards from bed frames, unscrewing mirrors from dressers and reassembling tables.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Operated equipment while observing standard safety procedures.
  • Helped train new employees in safe practices and warehouse procedures.
  • Verified quantity and description of materials received by checking merchandise against packing list.
  • Maintained clean, orderly work environment free of hazards.

Coordinator of Outside Help/ Front End

Wegmans Supermarket
11.2017 - Current
  • Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
  • Gathered and organized materials to support operations.
  • Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
  • Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
  • Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
  • Provided excellent customer care for all that enter, going the extra mile whenever given the chance.
  • Maintain co-workers work efficiency while outside, making sure that all tasks are accounted for and handled.
  • Trained various employees, on proper wegmans conduct that aligns with the corse values the company holds.
  • The standards that I keep daily in mind are Caring, High Standards, Respect, making a difference, and empowerment!

Education

Bachelor of Arts - History

SUNY University At Buffalo
Buffalo, NY
08.2020 - 05.2023

Skills

Safe Driving Practices

Load security

Problem-solving skills

Maintaining cleanliness

Strong Communication Skills

Time Management

Physical Fitness

Clean Driving Record

Job Planning

Verbal and written communication

Physical Stamina and Endurance

Adaptable nature

Organizational abilities

Proper lifting techniques

Professional Appearance

Resourcefulness

Furniture Moving

Efficient Packing Techniques

Conflict Mediation

Driver support

Route Planning Capabilities

Space Optimization Strategies

Basic Carpentry Knowledge

Furniture Disassembly and Assembly

Protective Wrapping Knowledge

Packaging

Cash Handling

Adaptable and Flexible

Staff Management

Materials handling and transport

Task Prioritization

Interpersonal Skills

Analytical Thinking

Relationship Building

Work Planning and Prioritization

Inventory organization

Adaptability

Respectful

On-demand adaptation

Rigorous attention to detail

Hard-working

Analyzation Skills

Resourceful

Compassionate

Caring

Courteous

Calm and Collected

Training ability

Patient

Thoughtful

Timeline

Professional Mover

CC Relocation Inc
12.2022 - Current

Bachelor of Arts - History

SUNY University At Buffalo
08.2020 - 05.2023

Coordinator of Outside Help/ Front End

Wegmans Supermarket
11.2017 - Current

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Brett Colca College Graduate, Professional Mover Of Goods