Brett Davidson
Concord,North Carolina
Summary
Dynamic Automotive Technician with a strong work ethic and proven problem-solving skills, previously at Carvana. Expert in engine repair and vehicle inspection, enhancing customer satisfaction through efficient service. Recognized for implementing quality control measures that improved repair accuracy and reduced turnaround times, while maintaining a safe and organized work environment.
Overview
13
13
years of professional experience
Work History
Automotive Technician
Carvana
Charlotte, NC
03.2022 - Current
- Diagnosed and repaired vehicle systems, ensuring optimal performance and safety compliance.
- Performed routine maintenance tasks, enhancing vehicle reliability and customer satisfaction.
- Utilized diagnostic tools to identify issues efficiently, reducing repair times significantly.
- Collaborated with team members to streamline workflow processes for improved productivity.
- Assisted in training new technicians on best practices and safety protocols.
- Implemented quality control measures to maintain high service standards across repairs.
- Maintained accurate records of repairs and services performed for customer transparency.
- Stayed updated on industry trends and advancements to enhance technical skills continually.
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Changed, rotated, and balanced tires on different types of vehicles.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
- Maintained accurate records of time and materials required to perform repairs and service.
Part Sales Manager
AutoZone
Concord, NC
05.2021 - 03.2022
- Supervised daily operations in parts department, ensuring efficient workflow and customer satisfaction.
- Trained and mentored team members on inventory management and product knowledge.
- Managed stock levels, optimizing inventory turnover to meet customer demand.
- Implemented process improvements that reduced order fulfillment time and increased accuracy.
- Assisted customers in selecting appropriate parts, enhancing overall service experience.
- Conducted regular audits of inventory to identify discrepancies and improve accuracy.
- Increased customer satisfaction by providing exceptional service and expert advice on part sales.
- Maintained accurate records to ensure proper billing, tracking of warranties, and inventory control.
Security Officer
Tailormade Protective Services
Charlotte, NC
05.2020 - 05.2021
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols to identify and address potential safety hazards.
- Assisted in incident response by documenting events and providing detailed reports.
- Collaborated with team members to enhance communication and operational efficiency.
- Implemented access control measures to regulate entry for authorized personnel only.
- Responded promptly to alarms, disturbances, and emergencies, ensuring swift resolution.
- Utilized surveillance systems to monitor activities and prevent unauthorized access.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Parking Lot Supervisor
PNC Music Pavilion
Charlotte, NC
04.2013 - 04.2020
- Supervised parking lot operations during events, ensuring smooth traffic flow and safety compliance.
- Trained staff on customer service protocols and effective vehicle management techniques.
- Implemented systems for efficient space allocation, maximizing parking capacity and minimizing congestion.
- Monitored security measures to protect vehicles and assist patrons with inquiries or issues.
- Directed team of associates in efficient distribution of traffic management equipment across streets and parking lots.
Aircraft Deicer
Integrated Deicing Services
Charlotte, NC
10.2019 - 03.2020
- Operated deicing equipment to ensure safe runway conditions.
- Applied deicing solutions effectively on aircraft surfaces.
- Conducted pre-operational checks on deicing machinery for safety compliance.
- Collaborated with team members to optimize workflow during peak operations.
- Addressed issues promptly when identified during inspections, ensuring corrective actions were taken swiftly to maintain safety standards.
Education
Associate of Science - Chemistry
Rowan-Cabarrus Community College
Concord, NC05-2019
Skills
Strong work ethic
Changing tires
Attention to detail
Engine repair
Problem-solving
Safety awareness
Changing oil
Valid Driver's license
Hand and power tools
Time management
Preventive Maintenance
Replacing parts
Troubleshooting skills
Parts replacement
Inspecting vehicles
Tire services
Vehicle inspection
Battery services
Heavy lifting
Replacing filters
Timeline
Automotive Technician
Carvana
03.2022 - Current
Part Sales Manager
AutoZone
05.2021 - 03.2022
Security Officer
Tailormade Protective Services
05.2020 - 05.2021
Aircraft Deicer
Integrated Deicing Services
10.2019 - 03.2020
Parking Lot Supervisor
PNC Music Pavilion
04.2013 - 04.2020
Associate of Science - Chemistry
Rowan-Cabarrus Community College