Brett Gaskamp

• Provide attentive and prompt service, catering to customer needs effectively.

Utilize POS system to efficiently place orders, manage bills, and handle complimentary items.

• Foster warm relationships with regular customers, enhancing their dining experience.
• Uphold restaurant hygiene standards by maintaining clean and organized dining areas.
• Act as the first point of contact for incoming guests, setting a positive tone for their dining experience.
• Bus and reset tables, ensuring a clean and welcoming environment.
• Professionally and promptly resolve customer complaints to maintain a positive reputation.
• Knowledgeably explain menu items and offer suitable options for customers with food allergy concerns.
• Efficiently restock supplies, ice, trays, and delivery bags during slow periods.
• Coordinate with kitchen staff to deliver customer meals promptly.
• Proactively upsell high-profit items, such as appetizers and mixed drinks, to increase sales
• Skillfully manage reservations and waitlists to seat customers promptly.
• Comply with local alcohol laws and regulations while serving spirits.
• Assist customers by answering , questions, recommended items, and recorded order information.
• Promoted excellent service to customers, successfully increasing referrals, and walk-in business.

• Devoted to safety protocols and policies to reduce workplace hazards.
• Evaluated systems according to predetermined checklist and noted issues.
• Effectively demonstrated increased knowledge of company products and equipment.
• Documented changes and actions in computer-based tracking system.
• Efficiently unloaded pallets and deliveries and organized products in warehouse.
• Organized storage areas to optimize materials movements and minimize labor hours.
• Properly labeled and stored goods in safe area to provide identification and avoid losses.
• Maintained tidy, organized and safe work area to comply with cleanliness standards.
• Collaborated with other departments to resolve potential incoming shipment issues.
• Thoroughly checked records for inventory transactions to identify and correct variances.
• Monitored and managed stock levels of goods to verify availability of products.
• Communicated with vendor representatives to resolve damaged shipments and item shortages.
• Maintained accurate computer records of materials weights, bill amounts, and identified variances.
• Diligently reviewed invoices and double-checked orders.

• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
• Focused and assisted customers with dietary restrictions, allergy intolerances to obtain a safe dining experience
• Processed orders and sent to kitchen employees for preparation.
• Effectively resolved guest and employee complaints to maintain complete customer satisfaction
• Knowledgeably answered questions about menu items, making recommendations upon request.
• Thoroughly supervised dining table set-up to prepare for diversity of event types, following strict service standards.
• Efficiently provided patrons clean linens to appropriate color of their clothing and cutlery before food orders would be served
• Devoted to maintain clean work environment throughout entire shift

• Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
• Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
• Processed orders and sent to kitchen employees for preparation
• Inspected dishes and utensils for cleanliness.
• Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
• Supervised set up of banquet food stations and coordinated service to multiple dining areas.

• Removed and repaired carpet and wood flooring.
• Built and repaired decks, fences and sheds to improve overall appearance of homes.
• Performed minor wall repair, installed drywall, and applied wallpaper.
• Completed repair projects on time and under budget, resulting in significant increase in new client referrals.
• Performed basic electrical work and plumbing repairs such as installing new toilets, removing electrical wires, unclogging drains, and maintaining gutters.
• Completed repair jobs to restore functionality to electric and plumbing systems.
• Managed available parts, tools, and materials inventory to maintain prompt response capability.
• Installed lighting fixtures to improve lighting and increase energy efficiency.
• Prepared for new painting by removing previous materials with seam-cleaning, sandblasting, scraping, and sanding.
• Re-caulked and sealed windows doors and siding to prevent drafts and air leaks and minimize energy costs.
• Motivated troubleshooter . Diagnosed problems with mechanical and electrical systems and equipment.
• Painted walls, ceilings and other surfaces.
• Cleared work sites of hazardous items.
• Maintained tools and equipment in good working condition.
• Followed safety protocols and best practices for installation, maintenance, or repair work..
• Followed safety protocols on job sites.
• Cleaned and lubricated components to maintain optimal performance.