Summary
Overview
Work History
Skills
Certification
Timeline
TruckDriver
Brett Gilbert

Brett Gilbert

Operational Management & Prince2 PM Practitioner
6 Mabey Road, Avalon, Lower Hutt

Summary

Innovative and results-driven Operations Manager with over a decade of expertise in logistics, team leadership, and process optimisation. Adept at driving operational excellence through strategic planning, team development, and customer-focused solutions. Certified Prince2 Practitioner with a proven record of implementing process improvements that enhance efficiency, reduce costs, and exceed performance goals.

Overview

11
11
years of professional experience
6
6
Certificates

Work History

Operations Manager

Crown Worldwide Group
01.2022 - 01.2024
  • Directed end-to-end operations across four buildings and two sites, ensuring seamless logistics and workflow management.
  • Achieved operational excellence by training and mentoring staff to improve performance and enhance engagement.
  • Reduced operational bottlenecks by streamlining processes, resulting in a 15% productivity increase.
  • Ensured compliance with MPI regulations, serving as a Transitional Facilities Operator and MPI Appointed Person.
  • Spearheaded facilities management initiatives, optimising resource utilisation and reducing costs.
  • Developed and maintained strong client relationships, resolving escalations to uphold service excellence.

Warehouse Manager

Crown Worldwide Group
09.2021 - 01.2022
  • Oversaw inventory management and implemented workflow improvements, boosting warehouse efficiency.
  • Redesigned warehouse layouts, optimising space and streamlining logistics processes.
  • Maintained regulatory compliance by implementing safety protocols and equipment maintenance schedules.
  • Directed system updates to enhance recordkeeping accuracy and minimise operational errors.
  • Coordinated with vendors to verify timely collection and delivery of Import/Export containers, avoiding delays.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.

Manufacturing Production Supervisor

Metro Performance Glass
08.2018 - 09.2021
  • Led a high-performing production team, achieving production targets while maintaining quality standards.
  • Utilised lean methodologies to eliminate inefficiencies and eliminating waste, increasing productivity by 30%.
  • Established robust communication channels between management and production teams to foster collaboration.
  • Implemented safety measures to create a hazard-free work environment, reducing workplace incidents by 20%.

Freight Operations Supervisor

TIL Freighting Ltd (Move Logistics)
05.2013 - 07.2018
  • Managed fleet operations, ensuring adherence to maintenance and regulatory standards.
  • Improved shipping efficiency by negotiating cost-effective carrier contracts.
  • Enhanced team performance through coaching, training, and process improvements.
  • Maintained MPI certification as Transitional Facility Operator and ensured compliance with operational regulations.
  • Collaborated with other departments such as sales or customer service teams to ensure alignment of business goals across all functional areas impacting freight operations performance outcomes positively.
  • Improved warehouse efficiency by implementing streamlined processes for freight handling and organisation.
  • Ensured timely deliveries by coordinating schedules, routes, and truck assignments for optimal results.

Skills

Certification

Prince2 Project Management Practitioner Certification

Timeline

Operations Manager

Crown Worldwide Group
01.2022 - 01.2024

Warehouse Manager

Crown Worldwide Group
09.2021 - 01.2022

Manufacturing Production Supervisor

Metro Performance Glass
08.2018 - 09.2021

Freight Operations Supervisor

TIL Freighting Ltd (Move Logistics)
05.2013 - 07.2018

Certificate in Computer Technical and Client Support (Level 5)

02-2010

CompTIA A+ CERTIFIED COMP002020187727

02-2010
Brett GilbertOperational Management & Prince2 PM Practitioner