Brett Gilbert
Operational Management & Prince2 PM Practitioner
6 Mabey Road, Avalon, Lower Hutt
Summary
Innovative and results-driven Operations Manager with over a decade of expertise in logistics, team leadership, and process optimisation. Adept at driving operational excellence through strategic planning, team development, and customer-focused solutions. Certified Prince2 Practitioner with a proven record of implementing process improvements that enhance efficiency, reduce costs, and exceed performance goals.
Overview
11
11
years of professional experience
6
6
Certificates
Work History
Operations Manager
Crown Worldwide Group
01.2022 - 01.2024
- Directed end-to-end operations across four buildings and two sites, ensuring seamless logistics and workflow management.
- Achieved operational excellence by training and mentoring staff to improve performance and enhance engagement.
- Reduced operational bottlenecks by streamlining processes, resulting in a 15% productivity increase.
- Ensured compliance with MPI regulations, serving as a Transitional Facilities Operator and MPI Appointed Person.
- Spearheaded facilities management initiatives, optimising resource utilisation and reducing costs.
- Developed and maintained strong client relationships, resolving escalations to uphold service excellence.
Warehouse Manager
Crown Worldwide Group
09.2021 - 01.2022
- Oversaw inventory management and implemented workflow improvements, boosting warehouse efficiency.
- Redesigned warehouse layouts, optimising space and streamlining logistics processes.
- Maintained regulatory compliance by implementing safety protocols and equipment maintenance schedules.
- Directed system updates to enhance recordkeeping accuracy and minimise operational errors.
- Coordinated with vendors to verify timely collection and delivery of Import/Export containers, avoiding delays.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Manufacturing Production Supervisor
Metro Performance Glass
08.2018 - 09.2021
- Led a high-performing production team, achieving production targets while maintaining quality standards.
- Utilised lean methodologies to eliminate inefficiencies and eliminating waste, increasing productivity by 30%.
- Established robust communication channels between management and production teams to foster collaboration.
- Implemented safety measures to create a hazard-free work environment, reducing workplace incidents by 20%.
Freight Operations Supervisor
TIL Freighting Ltd (Move Logistics)
05.2013 - 07.2018
- Managed fleet operations, ensuring adherence to maintenance and regulatory standards.
- Improved shipping efficiency by negotiating cost-effective carrier contracts.
- Enhanced team performance through coaching, training, and process improvements.
- Maintained MPI certification as Transitional Facility Operator and ensured compliance with operational regulations.
- Collaborated with other departments such as sales or customer service teams to ensure alignment of business goals across all functional areas impacting freight operations performance outcomes positively.
- Improved warehouse efficiency by implementing streamlined processes for freight handling and organisation.
- Ensured timely deliveries by coordinating schedules, routes, and truck assignments for optimal results.
Skills
Operational Strategy & Execution
Team Building & Leadership
Logistics & Supply Chain Management
Process Improvement & Cost Optimisation
Revenue Growth & P&L Management
Regulatory Compliance & Risk Management
Customer Relationship Management
Project & Program Management (Prince2 Certified)
Certification
Prince2 Project Management Practitioner Certification
Timeline
Operations Manager
Crown Worldwide Group
01.2022 - 01.2024
Warehouse Manager
Crown Worldwide Group
09.2021 - 01.2022
Manufacturing Production Supervisor
Metro Performance Glass
08.2018 - 09.2021
Freight Operations Supervisor
TIL Freighting Ltd (Move Logistics)
05.2013 - 07.2018
Certificate in Computer Technical and Client Support (Level 5)
02-2010
CompTIA A+ CERTIFIED COMP002020187727
02-2010