Brett Lewis
Dayton,OH
Summary
Talented hard working professional with excellent communication skills and eye for detail. Skilled in writing reports, updating records and handling simultaneous tasks in fast-paced settings. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Security Guard - Shift Lead
Guarda World
06.2022 - 10.2023
- Welcomed employees and checked ID as they passed through the security check point while assessing their personal belongings for weapons and/or mobile devices.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
Order Selector/Forklift Operator
Meijer Distribution Center
02.2022 - 05.2022
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
- Utilized forklifts and pallet jacks to transport orders and prepare for shipment delivery.
- Checked inventory and selected products from specific locations based upon availability.
Package Handler
FedEx Ground
08.2021 - 01.2022
- Proved successful working within tight deadlines and a fast-paced environment.
- Used hand-held scanners and physical logs to accurately track item movements.
- Removed Boxes from trailer trucks and placed them on a Conveyer Belt
Order Selector/Loading Dock Worker
Chewy Distribution Center
02.2020 - 07.2021
- Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.
- Performed proper lifting and handling techniques to maintain safe working environment.
- Packed orders, built pallets and positioned on loading dock to safely pile and ship goods.
Package Handler
FedEx Ground
02.2019 - 01.2020
Life Guard/Cashier Team Lead
Get Air Trampoline Park
11.2016 - 01.2019
- Processed customer safety waivers to protect the company from lawsuites.
- Gathered information, identified, and came up with resolutions, planned follow-up and logged/filed incident report to successfully manage complaints.
- Handled customer service calls regarding availability, party scheduling, and pricing.
- Generated upsell opportunity for the company by offering customers more jump time for a discounted price to meet business goals.
- As a shift lead, assigned coworkers to different roles such as life guard, cash register, or party host.
- Operated POS to handle customer transactions, discounts, gift cards, and season passes.
Education
High School Diploma -
Wayne High School
Huber Heights, OH05.2020
Skills
- Security Operations Experience
- Reporting Skills
- Staff Management & training
- Relationship Building and Management
- Point of Sale Operation
- Guest Inquiries
- Payment Collection
- Microsoft Office
Timeline
Security Guard - Shift Lead
Guarda World
06.2022 - 10.2023
Order Selector/Forklift Operator
Meijer Distribution Center
02.2022 - 05.2022
Package Handler
FedEx Ground
08.2021 - 01.2022
Order Selector/Loading Dock Worker
Chewy Distribution Center
02.2020 - 07.2021
Package Handler
FedEx Ground
02.2019 - 01.2020
Life Guard/Cashier Team Lead
Get Air Trampoline Park
11.2016 - 01.2019
High School Diploma -
Wayne High School
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