Summary
Work History
Education
Skills
References
Timeline
57
Brett Norris

Brett Norris

Marine Technician
Sarasota,Florida

Summary

Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than 9 years of experience. Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in maintenance and bench builds. Diligent problem-solver with resourceful approach to challenges and organized style. Leverages expertise to manage job functions. Excellent communicator with focus on results. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Aspiring to get out of the shop and into sales.

Work History

Lead Technician / Shop Foreman

Dynasty Marine Customs
09 2024 - Current
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Monitored and enforced safety measures to mitigate hazards.
  • Conducted quality inspections of completed work, ensuring compliance with established standards and specifications.
  • Repaired, upgraded and inspected electronic, electrical and mechanical systems.
  • Inspected, evaluated and calibrated electrical and mechanical systems and components.
  • Demonstrated to customers proper methods for operating equipment after it had been installed.
  • Tested components and systems to evaluate performance and identify concerns.
  • Mentored junior technicians, fostering a collaborative work environment that encouraged skill development and knowledge sharing.

Rigging Technician

Boaters World Marine Centers
04 2024 - 09 2024
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Completed diagnosis and repairs of marine engines and drive transmissions.
  • Enhanced vessel performance by conducting regular maintenance checks on marine engines and equipment.
  • Updated and maintained work order records for accurate customer billing and budgeting.
  • Extensive knowledge of major boat brands.
  • Operated specialized equipment, including winches, cranes and derricks during ship operations.
  • Assisted with maintenance of fuel systems and associated components.
  • Troubleshot and resolved mechanical problems with various systems and equipment.
  • Installed, tested and configured new shipboard equipment for use.

Owner/Operator

No Quarter Mobile Marine
11 2022 - 08 2024
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Managed day-to-day business operations.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Kept all building areas and equipment functional and well-organized to promote business performance.
  • Operated with safety and skill to avoid accidents and delays.

Rigging Technician

Boaters World Marine Centers
12 2018 - 11 2022
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Optimized system performance thorough testing and analysis.
  • Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Increased equipment lifespan, performing preventive maintenance and timely repairs.
  • Tested systems, noting issues and completing preventive maintenance.
  • Inspected, evaluated and calibrated electrical and mechanical systems and components.

Marine Technician

Boaters World Marine Center
02 2017 - 12 2018
  • Enhanced vessel performance by conducting regular maintenance checks on marine engines and equipment.
  • Operated and maintained computer systems and equipment.
  • Extensive knowledge of major boat brands.
  • Optimized vessel functionality by performing preventative maintenance on hydraulic systems, pumps, valves, and piping networks.
  • Completed diagnosis and repairs of marine engines and drive transmissions.
  • Assisted with maintenance of fuel systems and associated components.
  • Installed, tested and configured new shipboard equipment for use.

Marine Mechanic

Suncoast Marine Center
01 2016 - 02 2017
  • Enhanced vessel performance by conducting thorough inspections and identifying necessary repairs.
  • Improved engine efficiency with proper tuning, alignment, and calibration of mechanical systems.
  • Optimized fuel efficiency by servicing marine engines according to manufacturer guidelines and industry best practices.
  • Met tight deadlines without compromising workmanship standards through efficient time management strategies.
  • Ensured smooth operations for marine vessels by performing regular maintenance and troubleshooting tasks.
  • Assisted with fabrication of equipment and purchased parts and supplies to fit specific repair and installation requirements.

Education

B.A. - History

Florida Gulf Coast University
12.2011

Marine Mechanics Institute
11.2015

Honorable Discharge Upon Request -

United States Air Force Academy
02.2007

Skills

  • Written/Verbal Communication
  • Project estimation and bidding
  • Troubleshooting
  • Inventory oversight
  • Time management
  • Analytical/Scientific Software
  • Mechanical Knowledge
  • Extensive Organizational Skills
  • Customer Relations
  • Diagnostics and troubleshooting
  • System repairs

References

Stewart Thompson

Former President Boaters World Marine Centers

863-558-9902

Pat Prescott

Former Supervisor

Boaters World Marine Centers

954-993-4013

Mike Carrigan

Former Sales Manager

Boaters World Marine Centers

941-592-0818

Andrew George White

Former Colleague (Sales)

Boaters World Marine Centers

941-250-1829

Timeline

Lead Technician / Shop Foreman

Dynasty Marine Customs
09 2024 - Current

Rigging Technician

Boaters World Marine Centers
04 2024 - 09 2024

Owner/Operator

No Quarter Mobile Marine
11 2022 - 08 2024

Rigging Technician

Boaters World Marine Centers
12 2018 - 11 2022

Marine Technician

Boaters World Marine Center
02 2017 - 12 2018

Marine Mechanic

Suncoast Marine Center
01 2016 - 02 2017

B.A. - History

Florida Gulf Coast University

Marine Mechanics Institute

Honorable Discharge Upon Request -

United States Air Force Academy

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