Brett Ponder
Boiling Springs,SC
Summary
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
27
27
years of professional experience
Work History
Counter Salesperson
Baker Distributing Co
Spartanburg, SC
06.2021 - 10.2024
- Greeted customers and provided excellent customer service.
- Answered customer inquiries regarding prices, availability, and product features.
- Organized store displays to maximize visibility of products for customers.
- Tracked shipments from suppliers to ensure timely delivery of merchandise.
Territory Manager
Gateway Supply Co Inc
Greenville, SC
02.2024 - 09.2024
- Worked closely with existing accounts to grow market share.
- Maintained direct personal contact with all assigned accounts and fostered relations with new ones.
- Conducted cold calls to offer services to potential customers.
Residential HVAC Sales Consultant
Sanders Home Comfort
Greenville, SC
10.2023 - 02.2024
- Analyzed customer needs and preferences to recommend appropriate products.
- Ensured customer satisfaction by providing follow-up support after purchases.
- Worked with fellow sales team members to achieve group targets.
- Followed-up with clients after installations to assess quality service and customer satisfaction.
Service Manager
Service Engineering Co
Asheville, NC
08.2018 - 06.2021
- Developed and maintained relationships with customers, vendors, and suppliers.
- Resolved customer complaints in a timely manner.
- Reviewed customer billing statements for accuracy prior to release.
- Reviewed inventory levels and ordered supplies to keep products in stock.
- Created written estimates and obtained customer consent to proceed.
Lead Counter Salesperson
United Refrigeration
Asheville, NC
04.1998 - 08.2018
- Processed payments using a variety of methods such as cash, credit cards, checks.
- Organized promotional events aimed at increasing sales volume.
- Managed day-to-day operations of counter sales team, including assigning tasks and monitoring progress.
- Assisted customers with product selection and purchase decisions.
- Greeted customers to determine wants or needs.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Placed special orders or called other stores to find desired items.
Education
High School Diploma -
A.C. Reynolds High School
Asheville, NC06-1993
Skills
- Building rapport
- Upselling strategies
- Customer Assistance
- Product Knowledge
- Order Management
- Friendly and Helpful
- Attention to Detail
- Goal-Driven
Timeline
Territory Manager
Gateway Supply Co Inc
02.2024 - 09.2024
Residential HVAC Sales Consultant
Sanders Home Comfort
10.2023 - 02.2024
Counter Salesperson
Baker Distributing Co
06.2021 - 10.2024
Service Manager
Service Engineering Co
08.2018 - 06.2021
Lead Counter Salesperson
United Refrigeration
04.1998 - 08.2018
High School Diploma -
A.C. Reynolds High School
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