Summary
Overview
Work History
Education
Skills
Timeline
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Brett Pugh Jr.

Columbus,OH

Summary

Professional with many years of hands on experience, from helping my dad with his moving company, to making food for customers. Focused on adapting to every environment im in and exceling in it. With my determination and being to easily adapt to tasks im not familiar with.

Overview

1
1
year of professional experience

Work History

Barista

Upper Cup Coffee Co.
Columbus, OH
09.2023 - Current
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Ground beans for espresso shots according to individual customer specifications.
  • Monitored inventory levels of supplies and restocked when necessary.
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Followed safety procedures while operating machinery such as grinders and espresso machines.
  • Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
  • Trained new baristas on company policies and procedures regarding food handling safety standards.
  • Safely prepared and served a variety of custom-made coffee creations.

Front End Associate

Walmart
Columbus, OH
07.2023 - 09.2024
  • Assisted in organizing merchandise displays on the sales floor.
  • Maintained a clean, organized and inviting store environment.
  • Processed customer transactions and provided excellent customer service.
  • Demonstrated strong problem solving skills when handling customer complaints or inquiries.
  • Consistently met all performance goals set by management.
  • Trained new front-end associates on checkout procedures and customer service best practices.

Crew Team Member

Sheetz
Columbus, OH
12.2023 - 07.2024
  • Operated cash register accurately and efficiently.
  • Restocked items on shelves as needed.
  • Provided excellent customer service at all times.
  • Processed merchandise returns and exchanges according to company policies.
  • Collaborated with other crew members to complete tasks quickly and efficiently.
  • Prepared sandwiches and drinks for customers according to their specifications.

Education

High School Diploma -

Columbus Alternative High School
Columbus, OH
05-2024

Electrical Certificate -

Columbus State Community College
Columbus, OH

Skills

  • Opening and closing duties
  • Cash Handling
  • Menu Memorization
  • Ordering Procedures
  • New Hire Training
  • Active listener
  • Team Leadership
  • Friendly and outgoing
  • Professional Demeanor
  • Team Player
  • Performance Improvement
  • Solid problem solver
  • Decision-Making
  • Attention to Detail
  • Customer Service

Timeline

Crew Team Member

Sheetz
12.2023 - 07.2024

Barista

Upper Cup Coffee Co.
09.2023 - Current

Front End Associate

Walmart
07.2023 - 09.2024

High School Diploma -

Columbus Alternative High School

Electrical Certificate -

Columbus State Community College

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Brett Pugh Jr.