Brett Server
Tulsa,OK
Summary
Hardworking, reliable and motivated to continue to learn and become professional. Works well independently to handle multiple assignments and always ready to go beyond basics assignments. Quick learner with good computer abilities.Always looking to learn new things!
Overview
9
9
years of professional experience
1
1
Certification
Work History
Picker Packer
Macys Warehouse
03.2021 - Current
- Prepared orders for shipment by inserting associated paperwork, tagging boxes and scanning barcodes to upload package data to tracking system.
- Achieved production targets by maintaining high productivity levels and communicating with team members regarding orders and fulfillment.
- Scanned packages and boxes and moved to loading dock for shipment.
Assembly Line Worker
General motors
09.2020 - 11.2020
- Inspected products at all stages to verify adherence to requirements
- Followed good manufacturing practices and sanitation requirements
- BS
- Scrutinized materials prior to assembly for defects or non-conformances to specifications
- Inspected and maintained production machinery to identify and resolve problems.
Cook/ Cashier
Panda Express
09.2017 - 01.2020
- Mo
- Cooked items to correct temperatures to minimize risk of food-borne illness
- Managed simultaneous cooking tasks well to efficiently deliver food to customers
- Learned and followed restaurant recipes to give customers consistent quality
- Cleaned and disinfected food preparation areas, workstations, and equipment
- Weighed and mixed ingredients to achieve proper ratios in prepared dishes
- Cleaned surfaces regularly to prevent spread of illness or cross-contamination between raw and cooked products
- Prepared vegetables, garnishes, and other items ahead of time to reduce loads during rush periods
- Worked well with front-of-house staff to consistently meet customers' needs
- Ensured that food was stored at the proper temperature as required by food safety regulations
- Maintained and operated standard cooking equipment including grills and deep fryers
- Verified that prepared food met requirements for quality and quantity
- Addressed customer concerns and provided timely resolution to mitigate complaints
- Greeted guests entering or exiting store and upon approach to sales registers, answering questions and directing to product locations or store departments
- Brung great customer service to satisfy each customer and made sure they were happy.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Collected and authorized payments of guests.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Maintained cash drawer of $Amount or more per shift.
Assembly Line Worker
Bama pies
01.2018 - 03.2018
- Addressed or reported safety hazards to protect staff and products
- Positioned parts and subassemblies by reading measurements and using templates
- Inspected products at all stages to verify adherence to requirements
- Kept work areas clean by removing debris, sweeping up dust and organizing supplies
- Checked the quality of completed products and component materials to comply with manufacturing specifications
- Rotated through different positions to keep the team working efficiently and meet all production targets.
Picker
Imperial inc
03.2017 - 07.2017
- Assisted with cycle counts to correct variances and maintain accurate records
- Followed and promoted safety guidelines, OSHA requirements, and warehouse policies
- Packaged items safely to protect during transport
- Picked proper items and quantities according to pick lists
- Restocked shelves, racks and bins with the latest merchandise in attractive displays
- Followed established guidelines and procedures.
Call Center Representative
TPV.com
05.2016 - 04.2017
- Entered data efficiently and accurately to update customer accounts
- Placed or answered phone calls, providing an excellent customer experience by applying good listening skills
- Met daily, weekly, and monthly performance goals consistently for sales and revenue
- Guided and processed orders from customers in high-volume environment
- Completed more than 500 calls per day by following scripts and maintaining good call control
- Engaged with customers to understand and resolve issues and answer product questions
- Continuously met or exceeded daily service quality and performance scores.
Customer Service Associate
Reasors
02.2016 - 05.2016
- Greeted guests entering or exiting store and upon approach to sales registers, answering questions and directing to product locations or store departments
- Exceeded requirements in providing products and services to customers at all times
- Addressed customer concerns and provided timely resolution to mitigate complaints
- Organized and maintained customer service desk and monitored front lanes to address hazards or return unsold products to shelves
- Provided expert service by communicating information to customers and following up on promises.
Education
High School Diploma -
Dove Science Academy
Tulsa, OkSkills
- Customer service Equipment operation
- Multi-line telephone operations Call center procedures
- Communication
- Customer Transactions
- Payment Collection
- Cashier Abilities
- Active Listening
- Customer Assistance
- Answering Customer Questions
- Customer Service and Assistance
- Computer repair
- Technical assistance
- Networking
Certification
IT Security: Defense against the digital dark arts
System administration and IT infrastructure Services
Operating Systems and You : becoming a power user
The Bits and Bytes of computer networking
Technical Support Fundamental
Timeline
Picker Packer
Macys Warehouse
03.2021 - Current
Assembly Line Worker
General motors
09.2020 - 11.2020
Assembly Line Worker
Bama pies
01.2018 - 03.2018
Cook/ Cashier
Panda Express
09.2017 - 01.2020
Picker
Imperial inc
03.2017 - 07.2017
Call Center Representative
TPV.com
05.2016 - 04.2017
Customer Service Associate
Reasors
02.2016 - 05.2016
High School Diploma -
Dove Science Academy
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