Brett Super
San Francisco,CA
Summary
Adept at maximizing customer satisfaction and streamlining operations, I leveraged my food presentation and customer service skills at Blaze Pizza to enhance team performance and service delivery. As a multi-faceted professional, I also excelled in client relations and project management, achieving significant improvements in customer outreach and internal processes. Quick learner receptive to feedback with a penchant for connecting with others quickly.
Overview
2
2
years of professional experience
Work History
Oven Cook
Blaze Pizza
07.2022 - 06.2024
- Communicated closely with team members to fully understand special orders for customers.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Interacted directly with customers both at register during peak times and at station taking special requests directly from customers
Expo Host
Blaze Pizza
07.2022 - 06.2024
- Maintained professional, organized, and safe environment for employees and patrons.
- Interacted directly with customers responding to "finishing touch" requests on all outgoing orders.
- Managed all online orders while on shift appropriately compiling and checking each order and communicating with food delivery personnel.
- Effectively managed the cooking and presentation of up to four pizzas a minute, offering quick and quality service.
- Covered two positions at once freeing up other employees to manage other aspects of store operation.
Customer Outreach Consultant
Bepo
10.2023 - 03.2024
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Collaborated with teams to define, strategize, and implement marketing and web strategies.
Private Lesson Baseball Coach
Self-employeed
06.2022 - 01.2023
- Analyzed client feedback to adjust coaching sessions accordingly.
- Created and designed all promotional materials.
- Developed relationships with clients to provide ongoing support and encouragement.
Education
Bachelor of Arts - Politics, Philosophy, Economics
Pitzer College
Claremont, CA05.2022
Skills
- Sanitation
- Food presentation
- Customer Service
- Order delivery practices
- Food Handler Certification
Timeline
Customer Outreach Consultant
Bepo
10.2023 - 03.2024
Oven Cook
Blaze Pizza
07.2022 - 06.2024
Expo Host
Blaze Pizza
07.2022 - 06.2024
Private Lesson Baseball Coach
Self-employeed
06.2022 - 01.2023
Bachelor of Arts - Politics, Philosophy, Economics
Pitzer College
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