Brett Swensen
North Richland Hills,TX
Summary
Dedicated Master Plumber with extensive experience in diagnosing plumbing issues and ensuring compliance with industry standards. Known for strong customer service skills and effective communication, consistently delivering high-quality results in challenging environments.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Master Plumber
Mr. Rooter of Dallas
Dallas, Texas
12.2015 - Current
- Installed, replaced, repaired, and maintained piping systems in residential and commercial buildings.
- Diagnosed plumbing issues utilizing advanced troubleshooting techniques.
- Conducted routine maintenance to enhance system reliability and longevity.
- Ensured consistent compliance with local plumbing codes and regulations.
- Provided exceptional customer service during on-site consultations and repairs, fostering client satisfaction.
- Trained junior plumbers on safety protocols and best practices, promoting a culture of safety and compliance.
- Maintained accurate inventory records to support operational efficiency in plumbing services. of plumbing supplies and tools for operational efficiency.
Plumbing Apprentice
Texas Plumb Mechanical
Lewisville, Texas
02.2012 - 12.2015
- Installed water and drainage systems for buildings and homes with plumber oversight.
- Assisted in installations and repairs of plumbing systems, collaborating with senior plumbers to ensure quality workmanship.
- Inspected and tested installed systems to diagnose and resolve faults.
- Facilitated troubleshooting of plumbing issues under direct supervision, contributing to timely problem resolution.
- Completed pipefitting tasks, including threading pipes and soldering joints.
- Reviewed plumbing codes and regulations to ensure compliance with industry standards. and regulations to ensure compliance with industry standards.
- Shadowed craft experts to acquire diverse techniques in plumbing practices.
Taxi Driver
Taxi Now
Frisco, Texas
01.2011 - 02.2012
- Delivered outstanding customer service, enhancing overall passenger experience.
- Navigated city routes using GPS, optimizing travel time and improving route efficiency.
- Maintained vehicles in safe, clean condition, contributing to passenger comfort and safety.
- Maintained vehicle cleanliness and conducted routine inspections.
- Handled cash transactions securely during customer interactions. and electronic payments securely during transactions.
- Communicated with dispatch office for instructions, updates on routes, traffic conditions, and special requests.
- Arrived at designated appointments punctually according to schedule.
Education
High School Diploma -
Mckinney High School
McKinney, TX05-2005
Skills
- Piping installation and gas line installation
- Advanced troubleshooting
- Plumbing code compliance
- Customer service and support
- Inventory management
- Project supervision
- Effective communication
- Drainage system design and leak detection
- Water heater repair
- Backflow prevention
Certification
RMP Designation
Timeline
Master Plumber
Mr. Rooter of Dallas
12.2015 - Current
Plumbing Apprentice
Texas Plumb Mechanical
02.2012 - 12.2015
Taxi Driver
Taxi Now
01.2011 - 02.2012
High School Diploma -
Mckinney High School